Vice President, Change Management
Fortitude Re
VP, Advisor Success – Entertainment Travel
Internova Travel Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $113,899 - $199,324 per year
Job Level
Lead
About the role
- Drive overall Production and Entertainment strategy for the Independent Contractor Group (analyze market, build growth plan including offshore, measure growth)
- Deliver highest quality advisor support and build knowledgeable support team
- Manage a team of managers and directors who manage portfolios of advisors and assist with triage, growth, and account management
- Responsible for advisor growth, engagement, and retention
- Oversee regional and local managers and their staff; establish expectations for leadership and execute on staffing, training, and performance evaluations
- Monitor customer preferences to guide recruiting efforts and partner with head of advisor recruiting
- Establish world class technology platform in conjunction with IT
- Advise dealers and distributors on policies and operating procedures
- Represent company at trade association meetings to promote products
- Build Entertainment segment growth plans and partner with Supplier Partner groups to build preferred programs (air, car, limo, hotel, private jet)
- Develop advisor communities and a center of expertise for Entertainment to provide tools and resources
- Establish annual net promoter score to measure progress and departmental success
- Plan and execute advisor events, recognition, and monthly GTC meetings; partner with Marketing and Learning & Development
- Strategize on a cost to serve model and oversee advisor contract renegotiations
- Own strategy and execution of new advisor compensation model
- Improve adoption of preferred suppliers and leverage advisor base for partner ROI
- Ensure account management teams deliver individual business growth and build Advisor Consulting structure with cadence of account reviews
Requirements
- A minimum of 10 years of leadership experience in a Travel Agency capacity in an IC environment preferred
- Knowledgeable and experienced with financial reporting, forecasting & modeling exercises
- Experience with workforce optimization
- Able to forecast benefits & deliver value when investing in incremental resources and/or technologies
- Demonstrated strategic planning, analytical and problem solving skills utilizing creativity and innovation
- Demonstrated leadership and vision in managing large staff groups, major projects, and initiatives
- Ability to interact across all levels of the organization with excellent interpersonal, negotiation and conflict resolution skills
- Proven leadership skills including managing through change, integrations, etc.
- Passion and proven track record for meeting and exceeding budget requirements and objectives, team building and cross functional management cooperation
- Ability to travel internationally up to 50% of the time
Benefits
- Choice of two medical plans and two dental plans
- Vision insurance
- Flexible spending accounts (FSAs)
- Company-paid life insurance and AD&D
- Optional additional life insurance and AD&D
- Disability insurance
- Paid parental leave
- Paid time off
- 401k Plan with company match
- Discounted employee travel options
- Access to LinkedIn Learning webinars and courses
- Discounted pet insurance and auto, home, & renters insurance
- Role may be eligible for incentive, commission, bonus, or discretionary bonus program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial reportingforecastingmodelingworkforce optimizationstrategic planninganalytical skillsproblem solvingadvisor compensation modelaccount managementperformance evaluations
Soft skills
leadershipinterpersonal skillsnegotiationconflict resolutionteam buildingcross functional managementcreativityinnovationvisionchange management
