Senior Business Analyst

Internova Travel Group

Senior Business Analyst at ALTOUR defining business requirements for corporate travel management solutions. Bridging business and technology while driving automation and cost efficiency.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $64,570 - $106,936 per yearWebsite

Tech Stack

Tools & technologies

SDLCSQL

About the role

Key responsibilities & impact

The Senior Business Analyst leads the definition and delivery of innovative, end-to-end business requirements supporting a global corporate travel management ecosystem
This role bridges business and technology by translating strategic objectives into clear, actionable requirements while driving automation, cost efficiency, and streamlined processes
Lead requirements gathering, analysis, and validation for complex, cross-functional initiatives involving global corporate travel systems, supplier integrations, OBTs, agent booking tools, automation, accounting systems and AI-enabled solutions
Partner with Business Product Owners and stakeholders to recommend solutions, identify risks, dependencies, and opportunities for automation and cost-effective process improvements
Document and formalize business requirements, functional specifications, and supporting analysis to ensure alignment with strategic objectives and technical feasibility
Produce clear, high-quality business and system requirements documentation, including user instruction and operational support materials
Act as the primary liaison between Business Product Owners and software development teams, ensuring shared understanding and timely decision-making
Define and document current-state and future-state business processes, system workflows, and end-to-end integration touchpoints
Design functional system solutions that enable scalable, streamlined, and automated travel management operations
Plan and coordinate requirements-related activities across development, testing, and business teams throughout the software development lifecycle
Define system test plans, acceptance criteria, and execute functional and integration testing to validate business outcomes
Manage work independently, engaging additional team members, subject matter experts, or leadership as needed to resolve issues
Demonstrate accountability and ownership for all assigned deliverables, ensuring work is completed on time and to quality standards
Identify issues or risks of significance, escalate appropriately, and ensure system and process documentation is maintained and up to date.

Requirements

What you’ll need

10+ years of experience translating complex business needs into user stories and structured requirement frameworks
Deep expertise in corporate travel operations, including distribution, booking, fulfillment, servicing, and settlement across airlines, hotels, OBTs, and agency environments
5+ years hands-on experience with Amadeus (Sabre experience preferred), including requirements definition, system design, testing, and release support
Proven experience working closely with engineering teams across the full SDLC, from requirements and design through testing and deployment
Strong background in system integration and vendor management, including GDSs, NDC providers, BPOs, and SaaS platforms
Advanced analytical and technical skills, including expert-level proficiency in Microsoft Word, Excel, PowerPoint, SQL, and working knowledge of relational databases
Highly effective communicator with the ability to influence senior leaders, multitask under pressure, think proactively beyond defined steps, and rapidly learn in unfamiliar or complex domains
Strong knowledge of global travel agency operations, OBTs, mid-office automation, and travel agent facing technologies
Experience using Jira and Smartsheets

Benefits

Comp & perks

choice of two medical plans and two dental plans
vision insurance
flexible spending accounts (FSAs)
company-paid life insurance and AD&D
optional additional life insurance and AD&D
disability insurance
paid parental leave
paid time off
401k Plan with company match
discounted employee travel options
access to LinkedIn Learning webinars and courses
Discounted pet insurance and auto, home, & renters insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

requirements gatheringbusiness analysissystem integrationfunctional specificationssystem testingautomationdata analysisuser storiesSQLrelational databases

Soft Skills

communicationleadershipmultitaskingproblem-solvinginfluencingaccountabilityownershipcollaborationadaptabilitycritical thinking