Work with clients and internal team members to gather, qualify, and implement program content for event technology platforms and solutions.
Guide clients through the event technology build process by leveraging the selected event management platform to optimize reporting and functionality, while assisting in the development, writing, and editing of content for registration websites, virtual platforms, mobile applications, and travel communications as needed.
Requires high performance skills in project management, timeline management and communication in a team environment.
Event technology support from initial build stage through onsite or virtual execution.
Manage the build-out of the event technology design plan in the following areas: Registration Websites, Email Campaigns, API Integrations, Mobile Apps, OnSite Technology Solutions, Virtual Technology Solutions.
Copy write, edit, proof and gain approval from internal and external clients for accurate content.
Create or source, secure and establish rights for all visual content including photography, graphics, illustration and video.
Work with Event Technology Team to create impactful and exceptionally designed event technology platforms that engage, inform and equip participants for an exceptional event experience.
Work with technology suppliers, developers, graphic designers and coders for the seamless execution and implementation of event technology; including registration websites, event email communications, onsite technology solutions, virtual technology solutions and mobile apps.
Collaborate in a team environment.

Requirements

Community College or Technology Institute education required
5+ years related experience in the Meeting/Incentive Industry.
3-4 years of experience with event management platforms, virtual solutions, event apps and other technology applications.
Ability to use discretion and think/act independently, especially with respect to significant matters and information.
Requires high performance skills in project management, client and internal team management.
Strong interest in technology, desire to stay current in event technology offerings and developments, and ability to adapt to new technologies quickly
Strong writing, proof reading, design and communication skills
Ability to maintain strong relationships with internal team members, clients, and vendors
Ability to work well independently as well as collaboratively within a team environment
Strong work ethic, as well as strong organizational and time management skills
Strong customer service focus
Keen attention to detail
Ability to work well under pressure
Computer skills including proficiency in Word, Excel, Internet, database management programs, Outlook, and PowerPoint.
Solid understanding of web development environments, sufficient to understand the implications of issues within web-based applications.
Identify opportunities to improve event technology processes, workflows, templates, and documentation to drive efficiency and scalability.
Provide guidance, mentorship, and quality oversight to Technology Engagement Specialists or junior team members.
Experience in event technology solutions
Experience in developing and managing projects
Experience preferred in the following event management platforms Cvent STOVA Virtual Event Platforms (Cvent Attendee Hub, Aventri Virtual, Pheedloop, Hubilo, Hopin, Proske)
Concur
MS Office
Adobe Creative Suite/Creative Cloud
Windows, OS X, Andriod, iOS

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

event management platformsAPI integrationsproject managementcopywritingproofreadingweb developmentevent technology solutionsdatabase managementdesigntime management

Soft Skills

communicationteam collaborationclient managementorganizational skillscustomer serviceattention to detailindependent thinkingadaptabilitywork ethicmentorship