Director – Partner Relations
Internova Travel Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $58,114 - $95,342 per year
Job Level
Lead
About the role
- Lead the strategy, performance, and partner engagement for Nexion Travel Group’s preferred travel partner portfolio
- Serve as the primary liaison for a portfolio of Nexion partners, managing relationships across contracting, marketing, business development, education and operational teams
- Develop and implement annual strategic plans for travel partners that align with Nexion and Internova objectives, ensuring revenue and engagement goals are achieved
- Present Nexion’s marketing platforms, events, and engagement opportunities to suppliers, co-creating annual plans that maximize partner visibility and ROI
- Provide regular performance reviews and business insights to partners, identifying opportunities for increased participation and incremental growth
- Collaborate closely with Internova’s contracting team to negotiate and finalize annual travel partner agreements that reflect Nexion’s commercial priorities
- Maintain accurate records of all contractual deliverables and commitments across partner and internal teams
- Track, report, and analyze cruise partner override and bonus programs to ensure Nexion captures all eligible revenue opportunities
- Partner with the business development and education teams to strengthen preferred partner selling capabilities through curated educational content and experiential learning
- Communicate timely updates to advisors regarding promotions, product changes, and policy updates to ensure transparency and adoption
- Serve as an escalation point for high-level advisor or partner issues, collaborating with internal stakeholders to ensure quick resolution and advisor satisfaction
- Represent Nexion at key industry events and conferences to maintain visibility, strengthen relationships, and foster community engagement among advisors and suppliers
Requirements
- Bachelor’s degree in business, Hospitality Management, or related field, or equivalent professional experience
- Leadership experience in the travel industry, with a strong background in cruise and supplier relations
- Proven success in contract negotiation, strategic account management, and partner marketing
- In-depth understanding of cruise booking systems, advisor workflows, and global distribution models
- Strong financial and analytical acumen with experience managing override, bonus, and marketing budgets
- Excellent written and verbal communication skills with the ability to influence at all levels of the organization
- Demonstrated ability to work collaboratively across functions and manage competing priorities in a fast-paced environment
- High degree of professionalism, accountability, and solution-oriented mindset
- Willingness to travel 25-40% for partner meetings, conferences, and advisor events
- Proficient in all Microsoft Office Suite programs
Benefits
- choice of two medical plans and two dental plans
- vision insurance
- flexible spending accounts (FSAs)
- company-paid life insurance and AD&D
- optional additional life insurance and AD&D
- disability insurance
- paid parental leave
- paid time off
- 401k Plan with company match
- discounted employee travel options
- access to LinkedIn Learning webinars and courses
- discounted pet insurance and auto, home, & renters insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract negotiationstrategic account managementpartner marketingfinancial acumenanalytical skillscruise booking systemsadvisor workflowsglobal distribution modelsbudget management
Soft skills
leadershipcommunication skillscollaborationproblem-solvingaccountabilityinfluenceprofessionalismadaptabilitytime management
Certifications
Bachelor’s degree in businessBachelor’s degree in Hospitality Management