Director

• Leading digital transformation, innovation, and operational excellence across consumer and member-facing platforms
• Driving adoption of emerging technologies (AI, cloud, automation)
• Partnering with cross-functional and cross-divisional teams to align technology strategy with organizational goals
• Defining and evolving product vision for next-generation consumer/member platforms
• Championing agile methodologies (Scrum, Kanban) and modern project management tools
• Ensuring seamless deployment and support of new applications and enhancements
• Building and mentoring high-performing, diverse technology teams
• Representing technology function in executive leadership forums

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