Internet Archive

Manager

• Manage and conduct business and partner development activities across a range of products focused on digital archiving, open access, and web and data services
• Own the inbound and outbound leads cultivation and management workflows
• Deliver product demos, trials, trainings, and related quotes and proposals
• Help ensure new partner success, existing partner retention, and overall partner satisfaction and engagement
• Contribute to community management efforts and ensure partner engagement
• Represent Internet Archive and cultivate relationships with current and prospective partners at conferences, meetings, and events
• Plan and oversee marketing and outreach initiatives and establish a strong identity and a thriving community for our products and programs
• Work with partner services and finance staff to steward user and accounts data, leads pipelines and CRM systems, and reporting and business analytics
• Work closely with the Director and managers to ensure development and outreach work is aligned with product roadmaps and strategic goals
• Set and achieve targets for partnership, new users, and revenue growth
• Contribute to department grant seeking and funder development
• Assist in research projects and other internal duties as assigned

Partnership Development Manager