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Clinic Coordinator
International SOSClinic Coordinator supporting International SOS occupational health services in Anchorage. Managing patient scheduling, calls, check-in/out, records, and administrative clinic support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing patient interactions, scheduling, and maintaining electronic medical records while ensuring compliance with healthcare standards and regulations. Exhibits strong organizational and communication skills to support a high-volume medical practice effectively.
Highest-signal resume keywords
Electronic Medical Records (EMR) ExperienceAppointment SchedulingCustomer Service ExcellenceConfidentiality MaintenanceOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Intermediate Computer SkillsElectronic Medical Records (EMR)Microsoft Office (Word, Excel, Outlook)Patient Check-In/Check-Out ManagementPhone Line ManagementTriage CallsQuality Assurance of Patient ChartsCost Containment PracticesRegulatory Compliance MonitoringOffice Receptionist Experience
Soft Skills
Excellent Communication SkillsInterpersonal SkillsStrong Work EthicOrganizational SkillsAbility to Set Priorities
Tools & Technologies
Electronic Medical Records (EMR) SystemsMicrosoft Office SuiteStandard Office EquipmentAdobe
Industry Keywords
Occupational HealthPrimary CarePatient Care StandardsCode of EthicsHealthcare Compliance
About the role
Key responsibilities & impact- Support the primary care occupational health clinic in Fairbanks and provide information about services
- Promote safe patient care and excellence in customer service
- Maintain professional conduct, practice cost containment, and demonstrate a strong work ethic
- Manage phone lines and triage calls
- Schedule appointments
- Ensure the patient check-in/check-out process runs smoothly
- Navigate electronic systems for quality assurance of patient charts
- Respond to customer requests in a timely manner
- Maintain confidentiality of protected information
- Assist with customer relations and provide division support
- Support special teams and committees with administrative tasks
- Assist in ensuring standards of care, standards of practice, Code of Ethics, and policies and procedures are followed
- Assist in monitoring compliance with federal, state, and local regulatory requirements
- Help implement new ideas and more efficient approaches
- Perform other duties as assigned
Requirements
What you’ll need- High school education required
- Intermediate computer skills
- Prior experience using Electronic Medical Records (EMR) systems preferred
- Experience using Microsoft Office programs preferred
- Previous experience working in a front desk/office receptionist position
- Experience in occupational health and/or primary care
- Experience in a high-volume medical practice
- Ability to manage phone lines and triage calls
- Ability to schedule appointments and manage patient check-in/check-out
- Ability to use MS Word, Excel, Outlook, Adobe, and standard office equipment
- Ability to navigate electronic systems for patient-chart quality assurance
- Excellent communication and interpersonal skills
- Organizational skills and ability to set priorities
- Ability to maintain confidentiality of protected information
- Ability to pass federal-panel pre-employment drug testing, physical exam, background check, and motor vehicle report
- Ability to perform work involving walking, standing, stooping, sitting, assisting with patient positioning, and some lifting
Benefits
Comp & perks- Competitive wage negotiable based on experience
- Medical, Dental, Vision
- 401K
- Short/Long term disability
- Life Insurance
- AD&D coverage
- Pet insurance
- EAP
- PTO
- Personalized and comprehensive training
- Ongoing clinical and back-office support
- Alaska lifestyle with outdoor activities including hiking, fishing, and skiing