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Operations Coordinator, Swedish Speaking
International SOSSwedish-speaking Operations Coordinator supporting International SOS members with healthcare and security queries. Coordinating care, treatments, claims, and global logistics from the London team.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organisational and critical thinking skills while providing empathetic support to members in healthcare and security queries. Proficient in coordinating medical appointments and managing policy claims within a multidisciplinary team environment.
Highest-signal resume keywords
Fluency In SwedishFluency In EnglishCustomer Service ExperienceMicrosoft Office ProficiencyEducation To A-Level Or Degree Level
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Organisational SkillsCritical ThinkingEmpathetic Approach
Industry Keywords
HealthcareInternational SecurityData ProtectionPolicy ClaimsMedical Appointments
About the role
Key responsibilities & impact- Support members with healthcare and security queries
- Coordinate medical appointments
- Authorise treatments
- Manage policy claims
- Assess situations and communicate logistics worldwide
- Collaborate with a multidisciplinary team in a fast-paced environment
- Link members with the global network of doctors, nurses, and security professionals
- Help members receive the highest standard of care
Requirements
What you’ll need- Strong organisational and critical thinking skills
- Empathetic approach and passion for helping people
- Fluency in Swedish, written and spoken
- Excellent English, written and spoken
- Fluency in Danish, Norwegian, or Finnish is advantageous
- Customer service experience is a plus
- Confidence with Microsoft Office
- Appreciation for data protection
- Education to A-Level or Degree level
- Interest in healthcare, world politics, or international security preferred
Benefits
Comp & perks- Clear progression opportunities
- Access to world-class training
- Private healthcare
- Dental cover
- Pension scheme
- Life insurance
- Paid volunteering day
- 22 days holiday
- Supportive, diverse, collaborative workplace