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International SOS

International Operations Specialist – French, Italian, English

International SOS

Operations Coordinator at International SOS managing healthcare and security queries. Ensuring timely coordination of care and support during critical situations.

Posted 5/20/2026full-timeMilan • 🇮🇹 ItalyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Support members with healthcare and security queries.
  • Coordinate medical appointments, authorise treatments, and manage policy claims.
  • Assess situations and communicate logistics worldwide.
  • Collaborate with a multidisciplinary team in a fast-paced environment.

Requirements

What you’ll need
  • Excellent written and spoken Italian, French, English
  • Customer service experience (contact centre or similar) is desirable
  • Confidence with Microsoft Office and an appreciation for data protection
  • Degree level, with interest in healthcare, world politics, or international security preferred.
  • Strong organisational and critical thinking skills.
  • A natural, empathetic approach and passion for helping people.

Benefits

Comp & perks
  • Health cover
  • Supportive Culture: Join a diverse, collaborative team where expertise and innovation thrive.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceorganisational skillscritical thinkingempathycommunication