INTERNATIONAL RESCUE COMMITTEE

Business Systems Analyst

INTERNATIONAL RESCUE COMMITTEE

full-time

Posted on:

Location Type: Remote

Location: Kenya

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ERPServiceNow

About the role

  • Collect and assess system requirements from business users to guarantee seamless configuration and delivery of business applications.
  • Collaborate with IT colleagues and business partners to successfully implement solutions that align with IRC’s mission and business needs.
  • Lead the administration, support, and continuous improvement of enterprise business systems used across departments including finance, supply chain, HR, and other operational functions.
  • Acquire domain expertise in cross-functional business processes and the systems that support them while keeping abreast of industry trends and novel technologies.
  • Manage relationships with software vendors and implementation partners to support system enhancements and issue resolution.
  • Maintain comprehensive documentation of business processes, system configurations, data flows, and security models.
  • Coordinate with QA teams to support functional, user acceptance, and regression testing across systems.
  • Support processes for system updates, advancements, and new implementations.

Requirements

  • Bachelor’s degree in Business, Info Systems, or related field with 4+ years crafting and supporting enterprise business systems; equivalent experience will be considered.
  • Proven experience in gathering, analyzing, and detailing cross-functional business, functional, and technical requirements.
  • Experience with enterprise system testing, including case development and execution.
  • Proficient in system administration, support, and change management in a global or multi-site environment.
  • Strong understanding of Dynamics 365 Finance & Operations ERP concepts, business processes, and expertise in Dynamics 365 F&O functionalities.
  • Strong understanding of ServiceNow concepts, business processes, and functionalities.
  • Superb communication skills, both verbal and written, with the ability to convey complex information clearly.
  • Ability to work independently and collaboratively in cross-functional teams with proven ability to build and maintain relationships across diverse teams and organizational levels.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system requirements gatheringenterprise business systems supportsystem administrationchange managemententerprise system testingDynamics 365 Finance & OperationsServiceNowdata flow documentationQA testingbusiness process analysis
Soft Skills
communication skillscollaborationrelationship managementindependent workcross-functional teamworkproblem-solvingorganizational skillsattention to detailadaptabilityleadership