Manager – IDP Platform Management

International Luxury Hotel Association

Manager focused on platform management of Paradatec's Intelligent Document Processing in Mumbai, India. Overseeing configurations, performance tuning, and governance of critical operations.

Posted 6/1/2026full-timeMumbai • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact

Responsible for platform management and configuration of the Paradatec Intelligent Document Processing (IDP) platform
Own configuration management, workflows, document classifications, extraction rules, and validations across Lending and Servicing use cases
Ensure configuration accuracy, consistency, and compliance with platform standards
Support performance tuning and capacity readiness activities in partnership with leads from other technology functions across Data, Applications, IT Infrastructure and Information Security
Execute configuration changes, platform upgrades, and patches with minimal business disruption
Perform regression testing, configuration validation, and release readiness activities
Maintain configuration documentation and version controls
Enforce configuration standards, platform controls, and technical best practices
Support onboarding of new document types, extraction logic, and workflow enhancements
Collaborate with Business, Data Management, Infra, and downstream application teams for new use cases
Work with Paradatec on configuration changes, issue analysis, and feature enablement
Support knowledge transfer initiatives and contribute to reduced vendor dependency

Requirements

What you’ll need

12+ years of overall technology experience
6–8+ years in Intelligent Document Processing, document management, content services, or workflow automation platforms
Strong academic background with a Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related technology discipline
Deep expertise in IDP technologies, including OCR, document classification, data extraction, validation workflows, and automation frameworks
Proven experience managing enterprise‑scale, business‑critical platforms operating in high‑volume production environments
Strong understanding of system integrations, APIs, data flows, and downstream consumption across platforms such as core lending, servicing, and analytics systems
Hands‑on experience with production support, platform upgrades, patch management, release governance, and operational readiness
Excellent communication, Strong problem‑solving and analytical skills, with a track record of driving root‑cause analysis and implementing sustainable, long‑term solutions
Enables effective collaboration, team mentorship, and execution in a fast‑paced, high‑accountability environment.

Benefits

Comp & perks

Work schedule 2 pm to 11 pm

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Intelligent Document ProcessingOCRdocument classificationdata extractionvalidation workflowsautomation frameworksconfiguration managementperformance tuningregression testingrelease governance

Soft Skills

communicationproblem-solvinganalytical skillscollaborationteam mentorshipexecutionroot-cause analysis

Certifications

Bachelor’s degreeMaster’s degree