Develop networks with other customers within relevant communities to leverage best practices for IJM.
Direct the work of external consultants as needed.
Partner with Finance, HR teams and GTS to define and refine requirements for new features and enhancements.
Partner with project leaders in the business to effectively plan and execute projects from discovery through post-go-live phases.
Working with a user base distributed across the Globe, support requirements gathering, technical documentation, execution of technical work, and vendor estimates.
Plan technical timelines and scopes of large projects.
Lead execution of successful testing and ensure business sponsor sign-off on requirements and testing.
Handles complex Workday tickets and supports IT analyst with regular tickets.
Direct release communications to core team members and stakeholders.
Advise and partner with business partners for training and communications to end users on new features, upgrades, and enhancements.
Be a coach and mentor to other team members.
Onboard and coordinate continuous training of super users and other users.
Support the production of training materials for the entire user base.
Deliver software solutions following industry-standard SDLC: gather requirements, system configuration, test and UAT, deployment, and support.
Support thorough requirements gathering.
Oversee and ensure testing of all requirements and scenarios.
Understand and deploy Agile methods when appropriate.
Requirements
Bachelor's degree in business, FIN, Information Systems, Computer Science, related field or any equivalent combination of education, experience, and certification;
7+ years’ professional work experience including 3+ years of leadership experience;
5+ years of Finance systems experience, including new module implementation, project management, issue management, communication, and change management (Prior experience with global system support and deployment a plus);