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Vice President, Data & Insights
International Justice MissionVice President of Data & Insights at IJM overseeing fundraising analytics and data strategy for North America. Championing data literacy and evidence-based decision-making while managing a high-performing team.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Develop and execute an enterprise data and insights strategy aligned with marketing and fundraising goals;
- Serve as a strategic thought partner to executive leadership on data-driven growth opportunities, donor trends, and performance optimization;
- Champion a culture of data literacy and evidence-based decision-making across North America;
- Lead advanced marketing and fundraising analytics to optimize donor acquisition, retention, upgrade, and net revenue across channels including digital, direct mail, events, and major gifts;
- Design and implement segmentation, predictive modeling, and personalization strategies to enhance donor engagement and return on investment;
- Deliver actionable insights on campaign performance, audience behavior, and emerging opportunities to inform strategic decisions;
- Establish standard reporting and dashboards that enable consistent evaluation across fundraising programs and alignment with industry best practices;
- Define KPIs and measurement frameworks aligned with marketing and fundraising objectives;
- Translate complex data into clear, compelling narratives that inform executive and operational decision-making;
- Oversee the organization’s data ecosystem, including Salesforce, marketing automation platforms, data warehouses, and analytics tools;
- Establish and maintain best practices in data governance, data quality, privacy, and compliance;
- Partner with Global Technology Solutions (GTS) and external vendors to ensure scalable, secure, and integrated data solutions;
- Evaluate and implement emerging tools in data science, AI, and marketing technology to enhance fundraising performance;
- Drive experimentation and A/B testing across campaigns and channels;
- Build, lead, and develop a high-performing Data & Insights team encompassing business intelligence and analytics, data science and systems, gift processing, and data quality;
- Invest in team development, diversity, continuous learning, and effective cross-functional collaboration;
- Manage the Data & Insights budget and contribute to North America regional leadership strategy;
- Ensure CRM data integrity and compliance in alignment with finance requirements, annual audit standards, and US and Canada statutory regulations;
- Optimize gift processing protocols, forecasting, and budget processes to ensure accurate and reliable projections;
- Interview, hire, onboard, and coach staff while coordinating team workload, priorities, and delivery;
- Participate in IJM’s community of spiritual formation.
Requirements
What you’ll need- Master’s degree in Data Analytics, Data Science, or a related field, or equivalent professional experience
- At least 12 years of progressive professional experience, ideally in nonprofit advancement with a background in fundraising analytics, reporting, and prospect development
- At least 5 years of senior leadership experience with direct personnel management responsibilities
- Demonstrated expertise in business intelligence, data analytics, reporting, and performance measurement
- Strong experience with Salesforce reporting and analytics tools, with Tableau experience strongly preferred
- Experience overseeing enterprise data infrastructure, governance, quality, and hygiene
- Knowledge of US and Canada fundraising, prospect management principles, and ethics
- Knowledge of US and Canada data privacy regulations and nonprofit compliance requirements
- Experience working with remote, distributed, and cross-cultural teams
- Proven ability to successfully manage, motivate, mentor, and retain highly skilled analytics and prospect development staff
- Mature orthodox Christian faith as defined by the Apostles’ Creed.
Benefits
Comp & perks- Comprehensive Medical/Dental/Vision benefits
- Monthly commuter and parking benefits in the DC metro area
- Retirement benefit options
- Paid leave starting at 23 days
- 12 holidays (plus early release the day prior)
- Daily, quarterly, and annual community spiritual formation
- Robust staff care resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsdata sciencebusiness intelligencereportingperformance measurementpredictive modelingsegmentationA/B testingdata governancedata quality
Soft Skills
leadershipteam developmentcross-functional collaborationmentoringcommunicationstrategic thinkingproblem-solvingdata literacydecision-makingmotivation