Operations Associate

International Justice Mission

Operations Associate supporting Global Programs leaders through project coordination and operational support. Helping manage timelines, deliverables, and cross-functional communications.

Posted 5/15/2026full-timeWashington, DC • District of Columbia, Virginia, Washington • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support assigned Global Programs Leadership Team members through scheduling, workflow management, and operational coordination;
Coordinate and manage assigned projects by creating timelines, tracking deliverables, facilitating meetings, and supporting cross-functional communication;
Organize and document meetings, including agendas, notes, action items, and follow-up;
Maintain SharePoint pages, divisional documentation, and project records;
Assist with preparation of presentations, newsletters, and other communications materials;
Support onboarding, training initiatives, retreats, and team-building events within the division;
Coordinate travel, meetings, and logistics for assigned senior leaders;
Provide administrative and basic technical support, including expense reports, timesheet approvals, and virtual meeting troubleshooting;
Participation in IJM’s community of spiritual formation.

Requirements

What you’ll need

Bachelor’s degree in International Relations, Communications, Business, or a related field
At least one year of experience providing administrative or project coordination support in a fast-paced professional environment
Experience working in a hybrid work environment
Experience working cross-culturally
Strong proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Visio
Ability to quickly learn new software applications and collaboration tools
Proficiency in Spanish and basic graphic design skills are a plus.

Benefits

Comp & perks

Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily, quarterly, and annual community spiritual formation
Robust staff care resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationworkflow managementtimeline creationdeliverable trackingmeeting facilitationdocumentationpresentation preparationgraphic designMicrosoft OfficeSpanish proficiency

Soft Skills

organizational skillscommunication skillscross-functional communicationteam-buildingadaptabilitycultural awarenessproblem-solvingtime managementattention to detailcollaboration

Certifications

Bachelor’s degree in International RelationsBachelor’s degree in CommunicationsBachelor’s degree in Business