Education Advisor

International Institute of New England

Education Program Assistant managing day-to-day ESOL program operations and providing student advising in a non-profit organization.

Posted 7/15/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in student advising, outreach, and support, with strong organizational skills and proficiency in technology tools for effective communication and data management. Capable of facilitating workshops and providing administrative support to enhance student retention and development.

Highest-signal resume keywords

Student AdvisingWorkshop FacilitationData ManagementMicrosoft Office SuiteBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Student OutreachESOL Standardized AssessmentsDigital Literacy InstructionData EntryCase Note Documentation

Soft Skills

Outstanding Communication SkillsOrganizational SkillsProfessionalismDetail OrientedFlexibility

Tools & Technologies

ApricotSharePointCanvaZoomMicrosoft Teams

Industry Keywords

ESOLInternational IssuesRefugee IssuesAsylee IssuesStudent Retention

About the role

Key responsibilities & impact

Perform student outreach and schedule individual advising appointments.
Meet with students to offer advising time and follow through with needed referrals or correspondence to address student issues.
Case note all advising sessions in Apricot and SharePoint.
Plan, coordinate, and facilitate workshops, presentations, and field trips to support ESOL students' academic, personal, and career development.
Conduct ESOL standardized assessments.
Provide administrative support to the Education Team with student enrollment and registration.
Provide new student orientation and digital literacy instruction.
Provide Technology support and Prepare laptop loaner agreements as needed and monitor tracking system.
Collect and maintain forms and enter data.
Contribute to the overall retention of students in assigned classes and workshops.
Work collaboratively with instructors.
Prepare a monthly ESOL program newsletter in Canva.
Communicate effectively with clients and staff using various means including email, Microsoft Teams, text messages, WhatsApp, etc.
Coordinate needed interpretation for proper communication with students.
Attend regularly scheduled program meetings and periodic professional training sessions.
Supervise interns and meet with them on a weekly basis.
Perform all other duties assigned by supervisor.

Requirements

What you’ll need

BA in Education or related field required.
Minimum one year of experience advising or mentoring students previously.
Outstanding communication skills including written, verbal, and presentation skills.
Demonstrated organizational and logistical experience.
High level of discretion and professionalism in dealing with confidential client information.
Excellent computer skills including Microsoft Word, Excel, and PowerPoint required.
Experience using Zoom or other remote platforms.
Interest in international, refugee, and asylee issues.
Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously.
Bilingual candidates are encouraged to apply.

Benefits

Comp & perks

Requires occasional evening work.
Exposure to bright, overhead office lighting, use of office technology such as laptops, printers, mail machines and other in-office equipment.
Frequent interactions with students and colleagues.
Physical Demands Occasional lifting, pushing, and pulling materials (boxes, equipment) of 50 pounds or more.
Continuous sitting (or standing) at a desk for long periods of time.
Occasional driving to and from IINE offices as needed.
Frequent bending, reaching overhead, and reaching at or below shoulder level required.