Lead Program Administrator, Language Services

International Institute of New England

Language Services Operations and Finance Coordinator providing financial, administrative, interpretation, and translation support. Ensure service requests are handled efficiently and records are accurate.

Posted 7/14/2026full-timeManchester • New Hampshire • 🇺🇸 United StatesSenior💰 $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in financial transaction management, invoicing, and accounts receivable/payable processes within language services. Proficient in scheduling, client communication, and maintaining accurate service records while ensuring confidentiality.

Highest-signal resume keywords

InvoicingAccounts ReceivableAccounts PayableMicrosoft Office SuiteQuickBooks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BookkeepingFinancial ReportingSpreadsheet ManagementTimesheet ReviewService Coordination

Soft Skills

Client CommunicationProfessionalismService Orientation

Tools & Technologies

AtriumQuickBooksIntacct

Industry Keywords

Language ServicesNonprofit ServicesClient-Facing EnvironmentInterpretation WorkflowsTranslation Workflows

About the role

Key responsibilities & impact

Maintain accurate records of Language Services financial transactions and prepare reports as needed.
Generate invoices for interpretation and translation services and create electronic payment links when appropriate.
Support accounts receivable and accounts payable processes, including tracking outstanding invoices, payments, and related documentation.
Assist with reviewing financial records, researching discrepancies, and supporting reconciliation processes related to Language Services payments.
Track project numbers, interpreter assignments, translation documentation, timesheets, mileage submissions, and service records to support billing, payroll, and vendor payment processes.
Maintain confidentiality when handling sensitive financial, client, interpreter, translator, and employee information.
Receive and process interpretation requests submitted by phone, email, website, and walk-in inquiry.
Enter, update, and manage appointments in Atrium or other scheduling platforms.
Assign interpreters to appointments and send confirmations, reminders, and related communications.
Collect, review, and enter interpreter timesheet data to support bi-weekly payroll and monthly client billing.
Serve as a primary point of contact for translation requests from business and individual clients.
Obtain quotes and turnaround times from translators and communicate pricing, timelines, and service details to clients.
Manage Language Services phone lines, voicemail, and shared service inboxes.
Respond to client, interpreter, translator, staff, and vendor inquiries in a timely, professional, and service-oriented manner.
Support coordination among Language Services operations, finance, and program teams.

Requirements

What you’ll need

High school diploma or equivalent required; Associates or Bachelors degree in Business Administration, Accounting, Finance, Linguistics, Communications, or a related field preferred.
One to three years of experience in bookkeeping, accounting support, accounts payable/receivable, office administration, scheduling, customer service, or service coordination preferred.
Experience working in language services, nonprofit services, refugee and immigrant services, healthcare, education, legal services, or another client-facing environment preferred.
Experience generating invoices, tracking payments, maintaining spreadsheets, reviewing timesheets, or supporting billing and payroll processes strongly preferred.
Experience coordinating appointments, managing shared inboxes, communicating with vendors or contractors, and maintaining accurate service records preferred.
Strong proficiency with Microsoft Office Suite, especially Excel, Word, and Outlook; ability to maintain accurate spreadsheets and shared tracking documents.
Experience with accounting software such as QuickBooks; familiarity with Intacct strongly preferred but not required.
Familiarity with interpretation and translation service workflows, including scheduling, project tracking, document handling, and client communication preferred.
Bilingual or multilingual ability preferred but not required.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account International Institute of New England Website LinkedIn All Job Openings 51 - 200 employees Founded 1918 🤝 Non-profit 📚 Education 🌍 Social Impact Non-profit
Education
Social Impact International Institute of New England is a nonprofit organization dedicated to supporting immigrants and refugees through various services including humanitarian relief, English language learning, employment support, skills training, and immigration legal services. Established over a century ago, IINE works to provide essential resources and assistance to individuals from around the world who are navigating the challenges of resettlement and integration into new communities. Its mission focuses on empowering newcomers to build successful lives and contribute positively to society. Lead Program Administrator, Language Services Job not on LinkedIn 🔥 3 hours ago 🏢 Manchester – Onsite 💵 $28 / hour ⏰ Full Time 🟠 Senior 🖥️ Administration Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Maintain accurate records of Language Services financial transactions and prepare reports as needed.
Generate invoices for interpretation and translation services and create electronic payment links when appropriate.
Support accounts receivable and accounts payable processes, including tracking outstanding invoices, payments, and related documentation.
Assist with reviewing financial records, researching discrepancies, and supporting reconciliation processes related to Language Services payments.
Track project numbers, interpreter assignments, translation documentation, timesheets, mileage submissions, and service records to support billing, payroll, and vendor payment processes.
Maintain confidentiality when handling sensitive financial, client, interpreter, translator, and employee information.
Receive and process interpretation requests submitted by phone, email, website, and walk-in inquiry.
Enter, update, and manage appointments in Atrium or other scheduling platforms.
Assign interpreters to appointments and send confirmations, reminders, and related communications.
Collect, review, and enter interpreter timesheet data to support bi-weekly payroll and monthly client billing.
Serve as a primary point of contact for translation requests from business and individual clients.
Obtain quotes and turnaround times from translators and communicate pricing, timelines, and service details to clients.
Manage Language Services phone lines, voicemail, and shared service inboxes.
Respond to client, interpreter, translator, staff, and vendor inquiries in a timely, professional, and service-oriented manner.
Support coordination among Language Services operations, finance, and program teams. 🎯 Requirements
High school diploma or equivalent required; Associates or Bachelors degree in Business Administration, Accounting, Finance, Linguistics, Communications, or a related field preferred.
One to three years of experience in bookkeeping, accounting support, accounts payable/receivable, office administration, scheduling, customer service, or service coordination preferred.
Experience working in language services, nonprofit services, refugee and immigrant services, healthcare, education, legal services, or another client-facing environment preferred.
Experience generating invoices, tracking payments, maintaining spreadsheets, reviewing timesheets, or supporting billing and payroll processes strongly preferred.
Experience coordinating appointments, managing shared inboxes, communicating with vendors or contractors, and maintaining accurate service records preferred.
Strong proficiency with Microsoft Office Suite, especially Excel, Word, and Outlook; ability to maintain accurate spreadsheets and shared tracking documents.
Experience with accounting software such as QuickBooks; familiarity with Intacct strongly preferred but not required.
Familiarity with interpretation and translation service workflows, including scheduling, project tracking, document handling, and client communication preferred.
Bilingual or multilingual ability preferred but not required. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs