Senior Operations Manager

Interlead GmbH

Operations Manager responsible for optimizing tools and managing cross-departmental projects for lead generation platform. Focused on operational efficiency and supporting AI projects.

Posted 4/30/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

About the role

Key responsibilities & impact

You are the central point of contact for all operational topics and projects that need to be resolved across departments.
You are responsible for managing and optimizing our tools and integrations such as HubSpot, Notion, Zapier, Aircall, and Slack, ensuring seamless integration and usage.
You manage onboarding and offboarding processes, administer access and permissions, and ensure a high level of security across our tool landscape.
You take on operational project management for cross-functional initiatives: from planning and prioritization, through coordination with teams, to implementation, success measurement, and continuous optimization.
You work in a data-driven way, regularly analyzing metrics and processes to identify bottlenecks and optimization opportunities.
You support technical and strategic special projects—particularly in the area of artificial intelligence (e.g., AI-based telephony, building and optimizing internal "AI agents").

Requirements

What you’ll need

You have experience planning, coordinating, and executing projects, including stakeholder management and precise tracking of results.
You have a strong interest in process automation and AI and ideally already have initial experience with tools such as Zapier, Make, OpenAI, or Claude.
You are technically inclined, quickly learn new tools, and make decisions based on data and KPIs.
You take initiative and ownership of problems without relying on instructions.
You work in an organized and structured manner.
You keep an overview of complex processes and have a strong understanding of efficient workflows.

Benefits

Comp & perks

30 days of vacation per year and the option to take unpaid leave at any time
We subsidize your company pension plan (the "Interlead Pension")
Great annual events (summer party & Christmas party)
We subsidize your gym membership (via Urban Sports Club or EGYM Wellpass)
Fast decision-making, as we are 100% bootstrapped, profitable, and not dependent on investors
An open feedback culture and internal leadership training
A monthly all-hands meeting, a weekly newsletter, and regular team meetings to keep you well informed
For all office employees, our headquarters in Bremen's Überseestadt offers everything you need—ergonomic workstations, great coffee & espresso, beverages, barbecue evenings, etc.
For all remote employees, we contribute €20 per month as a home office allowance

ATS Keywords

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Hard Skills & Tools

project managementprocess automationdata analysisstakeholder managementKPI trackingAI-based telephonyworkflow optimizationintegration management

Soft Skills

initiativeownershiporganizational skillsstructured thinkingproblem-solvingcommunicationcoordination