Sales & Customer Success Lead
Insight Value
Client Success Manager
Interlaced.io
contract
Posted on:
Location Type: Remote
Location: Remote • 🇦🇷 Argentina
Visit company websiteSalary
💰 $50,000 - $54,000 per year
Job Level
Mid-LevelSenior
About the role
- Establish, maintain, and nurture client relationships
- Retain and renew client contracts
- Consult and advise clients to meet their technology goals
- Guide clients through post-sales, onboarding, and lifecycle processes
- Handle escalated issue processing
- Provide clients with timely feedback on their IT solutions
- Suggest value-added improvements
- Ensure client satisfaction
- Grow clients' revenue
- Create a loyal relationship with Interlaced
Requirements
- Professional English fluency
- IT consulting experience
- Strong attention to detail
- Excellent communication skills
- Experience coordinating and prioritizing across multiple concurrent tasks
- Past experience in the IT and Tech fields is strongly preferred
Benefits
- Competitive compensation (base salary + additional compensation) and open ended contract
- Cell phone and health & wellness reimbursements
- 5 paid Vacation days annually
- 16 paid Holidays annually - 6 fixed and 10 flexible
- 2 paid volunteer days annually
- Paid sick time
- Peer-to-peer bonus allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT consultingtechnology goals
Soft skills
client relationship managementattention to detailcommunication skillsproblem-solvingmultitaskingclient satisfaction