Client Success Manager

Interlaced.io

Client Success Manager at Interlaced focusing on establishing client relationships and ensuring client satisfaction. Managing contract renewals and advising clients on technology goals.

Posted 6/20/2026full-timeSan Diego • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Establish, maintain, and nurture client relationships
Retain and renew client contracts
Consult and advise clients to meet their technology goals
Guide clients through the post-sales, onboarding, and lifecycle processes
Handle escalated issue processing as a single point of contact
Provide timely feedback on IT solutions and suggest improvements
Ensure client satisfaction and help clients grow

Requirements

What you’ll need

Strong attention to detail
Excellent communication skills
Experience coordinating and prioritizing across multiple tasks
Past experience in the IT and Tech fields is strongly preferred

Benefits

Comp & perks

Competitive starting salary and Interlaced company bonus program
Medical, vision and dental benefits
Cell phone and health & wellness reimbursements
16 paid Holidays annually - 6 fixed and 10 flexible
2 paid volunteer days annually
Paid vacation and sick time
401k matching
Fuel reimbursement
Peer-to-peer bonus allowance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailcommunication skillsclient relationship managementconsultingproblem-solvingprioritizationissue resolutionclient satisfactiononboardinglifecycle management