Mid-Market Account Manager – Security Experience Preferred

Interface Systems

Mid-Market Account Manager responsible for account strategy and customer success at Interface Systems. Driving retention and growth amongst mid-market customers through effective collaboration and technology utilization.

Posted 5/14/2026full-timeSt. Louis • Montana, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Implementation of account strategy/planning
Revenue forecasting
Complex problem-solving to drive customer retention and growth
Leveraging of company’s CRM platform
Representing the customer Success team in Regular team meetings and customer facing meetings
Delivery of quarterly business reviews to assigned accounts
Monitor customer relationships
Generate and close new “whitespace” opportunities within the account base
Secure existing customer business through contract renewals
Miscellaneous responsibilities as assigned by management

Requirements

What you’ll need

3+ years of experience in Account Management, Customer Success or Sales.
Background of success in customer retention
Expertise in driving revenue through upselling to enterprise level customers
Positive team player with proven execution skills
Comfort-level in leveraging technology platforms such as CRM tools and customer service portals and willing to embrace new technology tools
Experience in the alarm, video, and/or managed network space preferred
Bachelor’s degree preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account strategyrevenue forecastingcustomer retentionupsellingcontract renewals

Soft Skills

complex problem-solvingteam playerexecution skills

Certifications

Bachelor’s degree