Associate Manager, Applications Business Analyst, Scrum Master

Interface Systems

Associate Manager, Applications Business Analyst and Scrummaster bridging business and technical needs at a managed service provider.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AzureSDLC

About the role

Key responsibilities & impact

Conduct thorough requirements gathering, elicitation, and documentation through stakeholder interviews, workshops, and data analysis.
Analyze business processes, identify inefficiencies, and recommend improvements to enhance operational effectiveness.
Develop use cases, user stories, process flows, and functional specifications to support development efforts.
Perform gap analysis and feasibility studies to align solutions with business goals.
Develop and execute User Acceptance Testing documentation to ensure the accuracy and reliability of Software solutions against requirements.
Collaborate with end-users to conduct user acceptance testing and gather feedback for continuous improvement.
Provide training to end-users on Software applications and new features.
Act as the Agile Product Owner, representing business stakeholders and managing the ticket backlog.
Prioritize features, epics, user stories, bugs and support tickets based on business value and strategic goals.
Work closely with development teams to ensure the timely delivery of high-quality solutions.
Facilitate Scrum ceremonies including daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement.
Coach the development team on Agile principles, Scrum best practices, and continuous improvement techniques.
Track sprint progress using tools like Jira, Trello, or Azure DevOps, and report on key metrics such as velocity, burndown, and team health.
Stay current on Software updates, patches, and new features.

Requirements

What you’ll need

Bachelor's degree in Information Technology or a related field.
5+ years of combined experience in business analysis, product ownership, and Scrum facilitation roles.
Proficiency in Agile tools (e.g., Jira, Confluence, Microsoft Azure DevOps) and familiarity with SDLC methodologies.
Proven track record in Agile environments, with certifications such as Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or Professional Scrum Master (PSM) preferred but not required.
Strong understanding of business processes and the ability to translate business requirements into technical solutions.
Excellent interpersonal, communication, and leadership skills.
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Analytical mindset with the ability to solve complex problems and make data-driven decisions.
Excellent organizational skills.

Benefits

Comp & perks

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Hard Skills & Tools

requirements gatheringdata analysisgap analysisfeasibility studiesUser Acceptance Testingprocess flowsfunctional specificationsAgile principlesScrum best practicesSDLC methodologies

Soft Skills

interpersonal skillscommunication skillsleadership skillsanalytical mindsetproblem-solvingorganizational skillscollaborationtime managementcontinuous improvementstakeholder management

Certifications

Certified Scrum Product Owner (CSPO)Certified Scrum Master (CSM)Professional Scrum Master (PSM)