Security Engineer

• Ability to lead and manage practical and highly effective technical communication cycles; both verbal and written
• Effectively engages with a diverse internal and external audience
• Execute and/or guide logical security fault isolation practices with clients
• Build and maintain enterprise-level client relationships
• Maintain contractual Service Level Agreements and conduct root cause analysis
• Recognize, identify, and prioritize support incidents
• Work with level 1 in the event an incident is escalated
• Act as a second point of contact for Customer and Field Engineer channels

Customer Support Level 2 – Security Systems Exp. Required

Specialist I – TIS Cybersecurity Technologies

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