Account Supervisor, Professional Services

Interdependence

Account Supervisor leading client accounts in strategic communications at a PR agency. Managing team performance and ensuring high-quality PR deliverables.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Lead multiple accounts, acting as a senior day-to-day contact for clients.
Develop and implement strategic communications plans that align with client business goals.
Provide thoughtful, proactive counsel to clients on media strategy, storytelling, and executive visibility.
Identify growth opportunities and ensure client satisfaction and retention.
Guide media relations strategy across technology, trade, and business publications.
Shape narratives that position clients as category leaders and innovators.
Oversee the creation of thought leadership programs, bylined articles, and speaking opportunities.
Ensure consistent, high-quality pitching that drives top-tier media coverage.
Lead and mentor a team of junior and mid-level PR professionals, ensuring alignment and accountability.
Oversee workload balance, quality control, and deadlines across multiple accounts.
Provide constructive feedback and support career development within your team.
Manage budgets, staffing, and resource allocation effectively.
Deliver reporting and analysis that demonstrate tangible results and ROI.
Contribute to business development, proposal writing, and new client presentations.

Requirements

What you’ll need

7+ years of PR experience, with significant experience in an agency environment.
Proven success leading multiple client programs and managing account teams.
Strong writing, pitching, and presentation skills.
Experience mentoring and developing high-performing teams.
Strategic thinker with exceptional attention to detail and follow-through.
Comfortable working cross-functionally and managing multiple priorities in a fast-paced environment.

Benefits

Comp & perks

Comprehensive medical/dental/vision coverage
Vacation/sick leave/holiday PTO
401(k)
Flex Fridays
Flexible remote work options
Summer Fridays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic communicationsmedia strategystorytellingthought leadershippitchingreportinganalysisproposal writingclient presentations

Soft Skills

leadershipmentoringteam developmentstrategic thinkingattention to detailcross-functional collaborationtime managementclient satisfactionaccountability