Staff Machine Learning Scientist

intercom Inc,.

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

Tech Stack

SQL

About the role

  • Play an active role in hiring, mentoring and career development of other engineers
  • Raise the bar for technical standards, performance, reliability, and operational excellence
  • Identify areas where ML can create value for our customers
  • Identify the right ML framing of product problems working with teammates and Product and Design stakeholders
  • Conduct exploratory data analysis and research to deeply understand the problem area
  • Research and identify the right algorithms and tools, balancing pragmatism and cutting-edge innovation
  • Perform offline evaluation to gather evidence an algorithm will work
  • Work with engineers to bring prototypes to production
  • Plan, measure & socialize learnings to inform iteration
  • Partner deeply with the rest of team and others to build excellent ML products
  • Define new ML features, research algorithms and rapidly get prototypes into customers' hands

Requirements

  • 5-8 years applied ML experience
  • Previous background in a senior/staff role (data science, software development or academic)
  • Significant, demonstrated impact that your work has had on the product and/or the teams
  • Strong programming skills
  • Experience as the primary technical leader for a team
  • Strong communication skills, both within engineering teams and across disciplines
  • Comfort with ambiguity
  • Typically have advanced education in ML or related field (e.g. MSc)
  • Scientific thinking skills
  • Track record shipping ML products (bonus)
  • PhD or other experience in a research environment (bonus)
  • Deep experience in applicable ML areas e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering (bonus)
  • Strong stats or math background (bonus)
  • Visualization and data skills, SQL, matplotlib, etc. (bonus)
Benefits
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Open vacation policy and flexible holidays so you can take time off when you need it
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
machine learningdata analysisalgorithm researchprototypingNLPdeep learningBayesian methodsreinforcement learningclusteringSQL
Soft skills
mentoringcareer developmentcommunicationscientific thinkingleadershipcollaborationproblem-solvingadaptabilityperformance improvementoperational excellence
Certifications
MSc in Machine LearningPhD in related field

Senior Machine Learning Scientist

intercom Inc,.
Seniorfull-time🇬🇧 United Kingdom
Posted: 1 hour agoSource: boards.greenhouse.io
SQL