Account Executive, MidMarket, LATAM

intercom Inc,.

Mid-Market Account Executive responsible for driving new client acquisition in LATAM region for Intercom. Engaging with companies to enhance their customer service experience with AI solutions.

Posted 5/4/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $226,000 - $270,000 per yearWebsite

About the role

Key responsibilities & impact

Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market
Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals
Provide timely and accurate forecasts and clear visibility on revenue performance
Stay updated on product knowledge and evolving processes
Develop and deliver tailored product demos to address each client’s unique challenges and needs
Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners
Focus on exceeding sales targets and demonstrating competitiveness.
Engage in team development and mentoring.
Represent the voice of the customer to cross-functional teams (Marketing, Product).
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
Adapt quickly to changes in market conditions, customer needs, and product updates
Use creative problem-solving to overcome obstacles and close deals
Leverage sales tools and CRM software to track leads, progress, and activities
Negotiate contract terms to close deals while maintaining healthy margins
Exhibit grit and determination to succeed, overcoming challenges and driving results.
Willingness to travel within the country to support client needs and business objectives

Requirements

What you’ll need

4+ years of experience as an Account Executive.
2+ years of SaaS experience selling similar products.
Must be fluent in Portuguese; proficiency in Spanish is also a plus.
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits

Comp & perks

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for employees, friends, and family!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales cycle managementprospectingrevenue forecastingproduct demonstrationsconsultative salescontract negotiationSaaS salesquota achievementproblem-solvingCRM software

Soft Skills

communicationteam developmentmentoringadaptabilitygritdeterminationgrowth mindsetintellectual curiosityambitioncustomer-centric approach