Business Systems Analyst

InterChange Group, Inc.

Business Systems Analyst optimizing Blue Yonder Warehouse Management System for cold and dry storage operations. Liaising between IT and warehouse operations to enhance system performance and support business needs.

Posted 6/24/2026full-timeHarrisonburg • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Serve as the primary liaison between warehouse operations and IT, partnering with operations leadership, supervisors, and floor teams to understand needs and translate them into effective WMS solutions.
Gather operational and functional requirements; develop and document functional designs and recommended solutions.
Act as a subject-matter expert and escalation point for WMS questions across cold and dry storage operations.
Build and maintain positive, productive relationships with external vendors and Blue Yonder support.
Configure, maintain, and optimize the Blue Yonder WMS so it is properly supported and aligned to business processes across temperature-controlled and dry facilities.
Analyze, troubleshoot, and resolve issues involving system configuration, integrations, MOCA/SQL queries, and overall system performance.
Write and tune SQL and MOCA commands; use LextEdit and interpret Blue Yonder trace files to diagnose and resolve issues.
Apply expert knowledge of WMS data structures, master data, and their dependencies to safeguard data integrity.
Identify opportunities for automation and systemic enhancements by leveraging WMS capabilities.
Develop and implement enhancements and software work requests within agreed-upon schedule and quality expectations.
Unit test custom development and collaborate with Quality Assurance resources on test execution.
Adhere to change-management protocols; create and maintain documentation and knowledge-base articles.
Manage and balance multiple priorities in a fast-changing environment.
Coach and mentor other team members on WMS functionality and best practices.
Demonstrate a desire for continuous learning and stay current with Blue Yonder features and supply-chain technology trends.

Requirements

What you’ll need

4+ years of experience configuring, implementing, or developing in Blue Yonder WMS (formerly JDA / RedPrairie).
Experience with Blue Yonder WMS version 2019 or higher.
Proficiency in SQL, including writing MOCA commands in a Blue Yonder WMS context.
Strong data analysis and root-cause analysis skills.
Ability to design flexible, scalable solutions that meet current and future requirements.
Bachelor's degree in Information Systems, Computer Science, or a related field or equivalent work experience.
Excellent written and verbal communication skills, with the ability to work directly with warehouse operations.
Proficiency with Windows operating systems and Microsoft Office (Excel, Visio).
Self-managed and motivated; organized, detail-oriented, and able to multitask in a fast-paced, fluid environment.
Commitment to delivering exceptional internal customer service.

Benefits

Comp & perks

Required personal protective equipment (PPE) for cold environments is provided; appropriate cold-weather gear must be worn when working in refrigerated and freezer spaces.
Occasional travel may be required < 25%.
Pre-employment background check, drug test, and physical are required.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Blue Yonder WMSSQLMOCAdata analysissystem configurationintegrationWMS data structuresautomationsoftware developmentunit testing

Soft Skills

communicationrelationship buildingcoachingmentoringorganizational skillsdetail-orientedmultitaskingself-motivatedproblem-solvingcontinuous learning