Director of People Experience
Intercare Holdings Insurance Services
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • California, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $145,000 - $160,000 per year
Job Level
Lead
About the role
- Design, communicate, and actively execute the organization’s Learning & Development (L&D) vision, objectives, and strategy
- Use data analysis, metrics, and trend identification to assess program effectiveness, inform decision-making, and continuously improve employee experience initiatives
- Define success measures and evaluate outcomes across onboarding, development, engagement, and culture programs
- Create and manage an efficient, engaging, and scalable onboarding experience that quickly sets new hires up for success
- Develop, standardize, and manage performance assessment systems and tools that clearly define expectations and how success is measured
- Build and maintain performance and development tools, templates, processes, and resources used across the organization
- Foster a culture that empowers team members to take ownership of their growth and success
- Develop, lead, and execute initiatives that strengthen engagement, connection, and retention
- Design and implement programs that strengthen company culture through recognition, team-building, wellness, and employee engagement initiatives
- Design and manage ongoing culture assessment efforts using surveys, focus groups, and other feedback mechanisms
- Analyze results to identify trends, strengths, and opportunities
- Partner with leadership to translate insights into actionable, measurable change
- Support effective communication of company values and culture through town halls, newsletters, and leader enablement
- Work closely with leaders to ensure alignment, clarity, and consistency across teams
- Perform other duties as assigned
Requirements
- Bachelor’s degree or equivalent experience preferred
- Minimum 10 years in employee experience, talent management, or L&D, including 6+ years in leadership roles
- Demonstrated expertise across people disciplines, including organizational diagnosis, performance enablement, culture, engagement, retention, onboarding, and off-boarding
- Proven ability to build strategy while remaining deeply involved in execution
- Strong analytical, problem-solving, and change management capabilities
- Excellent communication, active listening, negotiation, and presentation skills
- Ability to build and maintain strong relationships at all levels of the organization
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Exceptional analytical and data interpretation skills, with the ability to translate insights into action
- Strong time-management and execution skills
- Demonstrated discretion and maturity in handling confidential and sensitive
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysismetricstrend identificationperformance assessment systemsonboardingemployee engagementculture assessmentchange managementanalytical skillsdata interpretation
Soft skills
communicationactive listeningnegotiationpresentation skillsrelationship buildingorganizational skillstime managementproblem-solvingleadershipmaturity
Certifications
Bachelor's degree