Lead strategic engagements from discovery through execution, collaborating with a cross-disciplinary team of UX designers, writers, developers, and project managers.
Lead brand discovery process through stakeholder interviews, workshops, brand research, and deliverables.
Conduct user and market research to uncover audience motivations, perceptions, and unmet needs.
Translate insights into actionable brand strategy deliverables — such as audience personas, brand narratives, voice guidelines, user journeys, value propositions, and brand messaging strategies.
Craft brand platforms that define mission, vision, values, personality, tone, and messaging hierarchy in conjunction with creative leads.
Collaborate with digital strategy, content, marketing, and design teams to express the brand visually and experientially through sitemaps, wireframes, and content frameworks.
Consider new strategic approaches that integrate AI, storytelling, and data-informed insights across channels.
Serve as a strategic voice throughout creative development — ensuring alignment between brand intent and user experience.
Build strong, collaborative relationships with clients — facilitating workshops, presenting ideas clearly, and guiding decisions with confidence and empathy.
Contribute to business development by helping shape proposals, presentations, and new strategic offerings.
Continuously identify opportunities to evolve our process and strengthen our strategic impact.
Requirements
10+ years of experience developing comprehensive, integrated brand strategies.
Agency experience is a plus!
Experience conducting user research, including online surveys and focus groups.
Excellent oral and written communication skills.
Experience developing strong client relationships and account growth strategies.
Experience generating strategy documentation, including personas, user journeys, competitive analysis, sitemaps, and wireframes.
Benefits
Company-sponsored health, vision and dental insurance
Pre-tax Flexible Spending Account (FSA)
Profit sharing
4 weeks of PTO to start, 5 weeks at year 3
Company-paid short-term and long-term disability
Company-paid life and AD&D insurance
11 paid holidays
401k with company match
New business referral bonus
Professional development opportunities
Flexible work schedule
Pre-tax DC Metro SmartBenefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.