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Technical Email Marketing Manager
Interact SoftwareTechnical Email Marketing Manager responsible for the execution and strategy of email marketing campaigns at Interact. Join a dynamic team to enhance communication for global clients.
About the role
Key responsibilities & impact- Strategy & Channel Management
- - Cross-functional coordination: Manage the central email calendar in partnership with Integrated Campaign, Event and Product Marketing Managers. You will help them translate their goals into effective email journeys while ensuring a consistent experience for our subscribers.
- - Role-Based Segmentation: Move our strategy from broad sends to role-specific messaging. You will own the logic for how we map our content to distinct target buyer segments.
- - Proactive Content Leveraging: Actively audit our library of existing content (blogs, whitepapers, webinars) to fill gaps in the email calendar. You will suggest and execute ad-hoc sends based on which personas need engagement and which content is performing well.
- - Performance Optimization: Use A/B testing and data analysis to improve engagement and pipeline contribution. Translate channel results into actionable recommendations for the broader marketing team.
- Email Strategy & Performance Ownership
- - Performance Monitoring & Optimization: Actively monitor email campaign results (opens, clicks, conversions, unsubscribes) on a daily and weekly basis, providing clear, concise reports and actionable insights to the Demand Generation team.
- - Strategic Improvement: Proactively suggest and implement A/B tests and optimizations for email content, subject lines, send times, and audience segmentation to increase engagement, meeting bookings, and opportunity creation.
- - Pipeline & Revenue Focus: Strategically utilize email marketing to drive pipeline growth, nurture leads, and maximize the number of qualified meetings, opportunities, and pipeline contribution from the email channel.
- - Conversion Tracking & Attribution: Work with the rest of the demand team on attribution, to ensure we capture signals for the correct channels, and campaigns.
- **Campaign Execution & Operations
- - Email Campaign Execution: Be the primary builder, tester, and launcher of all email sends and complex email nurture workflows within our Marketing Automation Platform (HubSpot), and flows for existing contacts (Clari.)
- - Database Management: Own the strategy for lead segmentation, list cleaning, and database health to ensure high deliverability and compliance.
- - Quality Assurance: Conduct rigorous QA on all email assets to ensure flawless execution, accurate tracking, and a seamless user experience across all devices.
- - System Integration: Ensure the smooth and accurate flow of email data between our marketing automation platform (HubSpot), flow management (Clari), and our CRM (Salesforce), troubleshooting any issues that arise.
- - Technical Configuration: Resolve deliverability issues, configuration issues, build workflows, keep the systems healthy and operational.
- - Reporting: Analyse, and report on performance and trends.
- - Documentation: Maintain documentation for email campaign procedures, system configurations, and channel best practices.
- **Collaboration & Communication
- - Work closely with Website, Content, Demand Generation, and Sales teams to understand campaign requirements and translate them into high-performing email assets, and feedback own observations which can then be utilized in other channels as a part of a cohesive overarching strategy.
- - Provide regular, proactive communication to stakeholders regarding campaign launch status, key performance metrics, and strategic recommendations.
Requirements
What you’ll need- Experience: Approximately 5 years of hands-on experience in a B2B email marketing or campaign management role, preferably within a fast-paced SaaS environment.
- Email Channel Ownership: Proven track record of owning the email channel, setting strategy, executing campaigns, and reporting on results to drive meetings/pipeline.
- Technical Expertise: Strong, direct experience with a major marketing automation platform (Marketo, HubSpot, Pardot, Clari, etc.). Hands-on HubSpot experience is a significant advantage.
- Data Proficiency: A solid working knowledge of HubSpot, Salesforce, Clari, etc., including a clear understanding of objects, fields, and campaign functionality, specifically as they relate to email performance and attribution.
- Analytical Mindset: Exceptional analytical skills with the ability to turn email metrics into clear, actionable business recommendations.
- Attention to Detail: An exceptional eye for detail and a natural ability for quality assurance-you can spot an error from a mile away.
- Communication: Strong verbal and written communication skills with the ability to present results and strategies effectively to cross-functional teams.
- Holistic Sales Funnel Understanding: Understanding of, and taking an interest in other active channels, activities, and how prospects and customers engage with us and flow through the funnel.
- Independent & Self-Starter: Ability to unblock, and progress, focusing on execution. Simple, and fast solutions over long drawn-out planning stages that lead to nowhere.
- Fixer Mentality: Roll up sleeves, fix, and execute.
Benefits
Comp & perks- 25 days annual leave (with the option to buy and sell additional days)
- Cycle to work scheme
- Access to Learning & Development platform
- Life Insurance
- Auto Enrolment Pensions
- Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more
- Reimburse for usage of personal mobile phone
- Free Gym membership and Free Friday lunch for office based staff
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
email marketingcampaign managementA/B testingdata analysislead segmentationdatabase managementquality assurancetechnical configurationreportingperformance optimization
Soft Skills
analytical mindsetattention to detailcommunicationcross-functional collaborationindependentself-starterproactivestrategic thinkingproblem-solvingfixer mentality