Customer Service Agent

Inter-State Studio & Publishing Co.

Customer Service Agent at Inter-State Studio providing exceptional experiences while resolving inquiries. Collaborating with team members and utilizing software to enhance customer satisfaction.

Posted 7/13/2026full-timeSedalia • Montana • 🇺🇸 United StatesJunior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates exceptional customer service capabilities, including proficiency in Google Sheets and strong verbal and written communication skills. Ability to creatively problem solve and build lasting relationships with customers in both independent and team settings.

Highest-signal resume keywords

Customer Service ExperienceProficiency In Google SheetsBilingual In SpanishCreative Problem SolvingExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

WarmthEfficiencyCan-Do AttitudeRelationship BuildingCalm Under Pressure

Certifications & Qualifications

High School Diploma Or Equivalent

About the role

Key responsibilities & impact

Provide exceptional customer experiences by responding to inquiries with warmth, efficiency, and a can-do attitude.
Showcase problem-solving skills as you navigate our company software and creatively resolve customer issues.
Craft positive interactions, build lasting relationships, and champion our commitment to excellence.
Shape unforgettable moments for customers and contribute to the success of our team.

Requirements

What you’ll need

High school diploma or equivalent.
1-2 years of customer service experience preferred.
Openings for Bi-Lingual with Spanish.
Proficiency in Google Sheets.
Excellent verbal and written communication skills to respond to customers through chat, email, or by phone.
Strong ability to creatively problem solve and remain calm under pressure.
Demonstrated capacity to build quick relationships with customers through creative interactions.
Ability to work both independently and collaboratively in a team environment.

Benefits

Comp & perks

Hybrid work flexibility, after fully trained.
Hours flexibility, including the option to make up hours on weekends.
Overtime opportunities for high performers during peak seasons.
Volunteer layoff option during off-peak seasons.