Intentsify

VP of Strategic Accounts

Intentsify

full-time

Posted on:

Location Type: Hybrid

Location: Westwood • Massachusetts • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Manage multiple accounts in POD; develop positive working relationships with all customer touch points.
  • Drive client retention, renewals, upsells and client satisfaction.
  • Work closely with Campaign Management and Product on day-to-day operational processes including, optimization, troubleshooting and QA.
  • Work closely with Global Insights Reporting Team and Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed.
  • Partner with internal crossfunctional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign.
  • Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal.
  • Work with Global Insights Reporting Team to prepare campaign insights reporting, including analysis and research.
  • Manage weekly and finalization strategy and documentation with campaign management and ops.
  • Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow up to closure on open issues.
  • Identify and engage opportunities to upsell and cross sell new products, personas and business units within existing customer accounts.
  • Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.

Requirements

  • 10+ years of quota carrying B2B software/technology or demand generation sales, and closing complex sales cycles.
  • Consistent track record of meeting or over-achieving quota.
  • Experience closing transactions to line of business executives.
  • Experience closing transactions with B2B agencies.
  • Experience selling B2B intent data software, content syndication, and programmatic display in the B2B technology space.
  • Desired Requirements BA/BS degree or equivalent practical experience.
  • Experience selling to Enterprise CMOs, VPs Demand Gen, Marketing Operations, and Sales leaders.
  • Experience closing $1M+ transactions.
  • Familiarity with marketing tech stack (Marketo, Eloqua) and B2B publishers/media.
  • Strong and demonstrated written and verbal communications skills.
  • Ability to work in a fast-paced, team environment.
  • Strong customer references.
Benefits
  • Competitive Medical, Dental, and Vision plans.
  • 401k with Company Match.
  • Flex-time and open vacation policy.
  • Tremendous growth opportunity within a fast-growing start up.
  • Short term and long term disability.
  • Life Insurance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B software salesdemand generation salesclosing complex sales cyclesselling B2B intent data softwarecontent syndicationprogrammatic displaycampaign managementcustomer relationship management (CRM)data analysisupselling
Soft Skills
customer servicecommunication skillsteam collaborationrelationship managementstrategic insightoperational excellenceproblem-solvingcustomer satisfaction focusadaptabilitynegotiation
Certifications
BA/BS degreeequivalent practical experience