
Account Manager, Accounts Receivable
InteLogix
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $21 per hour
About the role
- Independently place outbound calls to business that are past due on invoices
- Contact businesses via email or portal to collect payments
- Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment
- Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
- Organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.
- Process daily and/or month-end Account reconciliations – spread sheets such as daily cash log.
- Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
- Preparation of weekly aging report and prioritize accounts based on overdue status.
- Account review for credit releases.
Requirements
- Professional/commercial collection experience
- Must have the ability to define and solve problems.
- Must be self-motivated, work independently with minimum supervision, and be an effective team player.
- Excellent verbal and written communication skills required.
- Excel/ Word skills including Pivot tables, VLookups and other formulas.
- SAP/CRM experience – Nice to have
Benefits
- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Full-time, non-seasonal Career Advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account reconciliationproblem solvingpayment processingcustomer dispute resolutiondata analysisExcelPivot tablesVLookupsSAPCRM
Soft Skills
self-motivatedindependent workteam playerverbal communicationwritten communicationorganizational skillsprioritizationcollaborationtime managementadaptability