Customer Support

• Serve as the primary point of contact for customers via phone
• Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions
• Maintain a thorough understanding of products, services, and policies to effectively assist customers
• Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
• Stay updated on product knowledge and industry trends

Customer Service Representative

Operations, Grant Support Specialist

Partner Support Specialist

Senior Supervisor, Customer Experience

Customer Support Officer – Retail Experience

Customer Support Specialist