Benefits Specialist
Intellistack
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Administer and maintain all U.S. and Canadian benefits programs, including self-insured medical, dental, vision, life, disability, and wellness
- Lead annual open enrollment, including planning, communications, and employee education
- Oversee required filings and compliance, including ACA (1094-C/1095-C), MA 1099-HC, RxDC, Medicare Part D, PCORI, Form 5500, WRAP, and FSA non-discrimination testing
- Support 401(k) plan administration, audits, and disclosures
- Manage state and local reporting (e.g., CA Pay Data, San Francisco Healthcare Ordinance)
- Partner with brokers, TPAs, and carriers to ensure compliance, accuracy, and strong service delivery
- Run quarterly claims, utilization, and cost analyses to identify trends and opportunities
- Partner with Finance to forecast plan expenses, track funding, and model future scenarios
- Provide reporting and insights to support plan design and decision-making
- Serve as the primary contact for employee benefits questions and requests, including QLEs, 401(k) inquiries, proof-of-coverage letters, and HSA/FSA issues
- Manage escalations with vendors to ensure timely resolution and a positive employee experience
- Simplify benefits communication and education through clear, accessible resources
- Reconcile invoices and resolve discrepancies across multiple vendors and systems
- Maintain accurate records in Rippling and related systems
- Continuously assess and improve processes for efficiency, accuracy, and compliance
Requirements
- 4+ years of experience managing self-insured U.S. benefit plans (required)
- HRIS experience (Rippling strongly preferred)
- Strong understanding of medical, dental, stop-loss, and claims administration
- Familiarity with Canadian benefits programs and global coordination (preferred)
- Deep knowledge of ACA, ERISA, HIPAA, COBRA, and related compliance requirements
- Experience working with brokers, carriers, and third-party administrators
- Analytical mindset; comfortable with cost modeling and claims data
- Clear, confident communicator with a customer-first approach
- Proven ability to manage confidential information with discretion and accuracy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
self-insured medical benefitsclaims administrationcost modelingdata analysis401(k) plan administrationcompliance reportinginvoice reconciliationprocess improvementemployee educationbenefits communication
Soft skills
clear communicationcustomer-first approachanalytical mindsetdiscretionaccuracyleadershipproblem-solvingcollaborationorganizationadaptability