Intelligent Waves

System Administrator

• Deliver end-to-end IT support services to end users, with a consistent focus on customer satisfaction and service quality.
• Provide systems administration support for servers, storage platforms, workstations, peripherals, communications devices, and software.
• Perform routine preventive maintenance to ensure system reliability and operational readiness.
• Install, configure, harden, and test new or updated systems and system changes.
• Implement and validate software patches and security fixes in accordance with requirements from the Network Operations and Security Center and or the Program Management Office.
• Develop, execute, and continuously improve documentation related to system installation, configuration, hardening, and operations and maintenance activities.
• Accurate documentation of work performed, system status, and identified issues.
• Provide input to and follow established Configuration Management processes.
• Ensure compliance with all applicable technical and architectural standards, including Department of Defense and Air Force guidance.
• Build and maintain positive working relationships with peers and relevant team members.

System Administrator II