IntellectEU

Support Engineer

• Conducting demos of the product to the IntellectEU customers, guiding customers through the software UI.
• Prepare, lead, and follow up on client calls and support on customers' questions.
• Execute day-to-day activities across support tickets, onboarding/installations, and customer technical requests.
• Maintain regular client communication to ensure transparency and trust, clearly explaining progress updates, risks, tight deadlines, or delays.
• Support incident handling and escalations by troubleshooting issues and coordinating with Engineering when needed.
• Collect logs, system data, and contextual information to support root cause analysis and issue resolution.
• Monitor progress on assigned technical tasks and proactively inform clients about timelines, risks, and dependencies.
• Maintain accurate ticket updates and delivery documentation.
• Contribute to improving the processes, runbooks, and internal tooling based on hands-on experience.
• Participate in covering 24/7 on-call shifts.

Technical Support Engineer

Product Designer

• Conduct user research through surveys, interviews, and usability testing to gain insights into user needs and behaviors
• Synthesize research findings to identify key pain points and opportunities for improvement
• Create wireframes, user flows, storyboards, and prototypes to clearly communicate design concepts
• Develop high-fidelity mockups and interactive prototypes using Figma
• Iterate on designs based on stakeholder input and usability testing results
• Design intuitive, visually engaging interfaces aligned with brand and design guidelines
• Maintain consistency across products, platforms, and devices
• Plan and facilitate usability testing sessions to validate design solutions
• Analyze qualitative and quantitative feedback to inform design decisions
• Stay current with emerging design trends, tools, and technologies
• Proactively improve design processes, workflows, and deliverables
• Work cross-functionally with product, engineering, and stakeholders to ensure design decisions support both usability and business outcomes
• Present and defend design concepts and trade-offs to team members and executive leadership
• Take part in design critiques, providing constructive and actionable feedback

UI/UX Designer

Blockchain Engineer

• Design, implement, and test a KMS integration layer between Canton and Azure Key Vault/Managed HSM, enabling secure cryptographic signing and key usage.
• Work closely with infrastructure teams to meet Canton’s protocol requirements for key custody, signing, and certificate validation.
• Develop reusable, well-tested libraries and ensure integration with deployment pipelines and secure CI/CD workflows.
• Participate in code reviews, threat modeling, and security audits to ensure high-quality, secure software delivery.
• Provide clear technical documentation, and collaborate cross-functionally with product, DevOps, and architecture teams.

Backend Engineer

• Design and implement scalable Java-based services to support DLT applications in the capital markets space
• Develop off-ledger components such as APIs, integration layers, and data pipelines for DLT-enabled platforms
• Collaborate with DLT engineers to design seamless interactions between off-ledger and on-ledger components
• Monitor system performance and optimize distributed architectures
• Design and implement integration solutions using Java, Apache Camel, and Enterprise Integration Patterns (EIPs)
• Implement and manage service orchestration, messaging (e.g., Kafka, JMS), and microservice communication patterns
• Proactively address database support and performance issues, including scaling and backup procedures
• Investigate database persistence issues, ensuring efficient resolution of deadlocks and other transaction-related concerns
• Design and maintain architecture diagrams to support system planning, communication between teams, and scalable solution development
• Collaborate with DevOps team for application deployment and infrastructure management (e.g. using Kubernetes clusters, configuration with YAML files and Helm charts)
• Develop unit, integration, and system tests to ensure high code quality and system stability
• Ensure compliance with security standards (e.g., TLS, GDPR, PCI DSS)
• Produce clear technical documentation for APIs, integration flows, and system architecture
• Stay informed on emerging technologies and patterns relevant to integrating legacy systems with DLT

Java Developer – Emerging Tech

SDET

• Participate in requirements/design reviews to ensure testability and become acquainted with new product enhancements
• Create and support comprehensive test documentation (including test plans/test specifications/test results) to align with project requirements and timelines
• Develop and maintain test cases/test scripts/test suites
• Test data and test environment preparations
• Execute manual and automated test cases to identify and report defects
• Perform root cause analysis to identify the underlying cause of bugs
• Automate repetitive manual tests using Java
• Developing and executing non-functional tests (performance)
• Select and implement appropriate testing tools based on project needs
• Develop and maintain automated test scripts using various frameworks
• Troubleshoot issues with testing tools and suggest improvements
• Work on new and enhanced software releases of applications in an accurate and timely fashion
• Collaborate with developers to prioritise and resolve defects effectively
• Proactively identify and propose improvements to the testing process
• Stay up-to-date with new testing methodologies and tools

Senior QA Automation Engineer

• Design and implement integration solutions using Java and Enterprise Integration Patterns (EIPs)
• Build and maintain Temporal workflows and activities as core components of integration flows
• Work with Temporal work queues to orchestrate complex financial processes
• Build application logic and business features that support integration processes
• Develop database interactions using Java and Quarkus abstractions
• Implement transaction management and resolve persistence-related issues
• Develop solutions for SWIFT messaging protocols and secure financial integrations
• Ensure seamless system-to-system communication and data transformation
• Collaborate with DevOps team for application deployment and infrastructure management
• Maintain your own development environment and troubleshoot deployment issues
• Work with Kubernetes environments to understand application deployment
• Configure applications using YAML files and Helm charts
• Monitor your application performance and optimize distributed architectures
• Ensure compliance with security standards (TLS, GDPR, PCI DSS)
• Work closely with project partners on client implementations
• Share knowledge and best practices within the engineering team
• Maintain technical documentation and support team learning initiatives

Java Developer

DevOps Engineer

• Support developers with project delivery and infrastructure-related needs
• Perform IT infrastructure tasks, including Linux and Windows server administration
• Assist in migrating systems to the cloud and maintain existing cloud assets
• Manage software releases across multiple environments
• Execute and support run activities related to infrastructure assets
• Set up and review monitoring solutions, ensuring alignment with best practices in observability, incident response, and reliability engineering
• Automate repetitive tasks to improve efficiency and reduce manual intervention.

• Participate in requirements/design reviews to ensure testability and become acquainted with new product enhancements
• Create and support test documentation to align with project requirements and timelines
• Develop and maintain test cases/test scripts/test suites
• Automate repetitive manual tests using Java
• Develop and maintain automated test scripts using various frameworks
• Developing and executing non-functional tests (performance)
• Select and implement appropriate testing tools based on project needs
• Work on new and enhanced software releases of applications
• Collaborate with developers to prioritise and resolve defects effectively
• Proactively identify and propose improvements to the testing process