Senior Network Operations Engineer

Intel Corporation

Senior Network Operations Engineer at Intel ensuring reliable global network operations. Leading incident management and engineering product deployment to improve service quality.

Posted 7/31/2026full-timePhoenix • Arizona, Oregon • 🇺🇸 United StatesSenior💰 $124,110 - $206,510 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise network operations, with a strong focus on incident management, operational readiness, and service reliability. Proven ability to lead cross-functional teams in implementing technical improvements and maintaining high availability in mission-critical environments.

Highest-signal resume keywords

Enterprise NetworkingIncident ManagementOperational ReadinessTechnical TroubleshootingService Reliability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RoutingSwitchingWANLANWireless NetworkingData Center NetworkingOperational Support PracticesRoot Cause AnalysisChange ManagementService Management

Soft Skills

Strong Communication SkillsLeadership Through InfluenceMentoring

Tools & Technologies

Monitoring ToolsOperational DashboardsDocumentation Standards

Industry Keywords

Network OperationsInfrastructure OperationsTechnical Service ReliabilityHigh AvailabilityBusiness Continuity

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Provide senior technical leadership across global network operations teams, helping improve execution quality, accountability, and operational discipline.
Drive improvements in incident management, problem management, change quality, operational readiness, service reliability, and root cause follow-through.
Lead through influence across operations teams, engineering teams, architecture teams, service owners, vendors, and business stakeholders.
Help lead global operational deployments of new engineering-released network products, ensuring operational readiness, supportability, documentation, monitoring, and scalable handoff into production operations.
Establish and reinforce operational standards, runbooks, escalation models, handoff expectations, service health reviews, and execution practices.
Improve major incident response by strengthening technical triage, escalation quality, communication discipline, recovery planning, and post-incident learning.
Partner with Network Engineering and Network Architecture to ensure new services, platforms, and capabilities are supportable, documented, monitored, and ready for operational handoff.
Identify recurring operational issues and drive corrective actions that reduce repeat incidents, improve stability, and increase service reliability.
Improve change execution quality through better risk assessment, technical validation, peer review, rollback planning, communication, and post-change review.
Use operational data, metrics, dashboards, and service health indicators to identify gaps, prioritize improvements, and measure progress.
Mentor engineers and technical leads across operations teams to strengthen troubleshooting methods, ownership mindset, and disciplined execution.
Help define operational expectations for network services across enterprise, manufacturing, campus, lab, data center, wireless, WAN, and related infrastructure environments.
Partner with automation, monitoring, and tools teams to improve visibility, reduce manual effort, and increase operational consistency.
Communicate technical risks, operational gaps, service health concerns, and improvement plans clearly to leadership and cross-functional partners.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
10+ years of experience in enterprise network operations, network engineering, infrastructure operations, or technical service reliability roles.
Strong hands-on technical knowledge of enterprise networking, including routing, switching, WAN, LAN, wireless, data center networking, monitoring, and operational support practices.
Experience supporting mission-critical network environments with high availability, reliability, and business continuity expectations.
Strong understanding of incident, problem, change, request, and service management processes.
Demonstrated ability to lead technical improvements across teams through influence, technical credibility, and structured execution.
Experience driving root cause analysis, corrective action plans, operational standards, and continuous improvement.
Experience supporting or leading operational introduction of new network products, platforms, or engineering releases into production environments.
Strong technical troubleshooting skills and ability to guide complex issue resolution across multiple teams and technologies.
Experience improving operational execution through metrics, process discipline, documentation, standards, and service health reviews.
Strong communication skills with the ability to explain technical issues, risks, and recovery plans to both technical and leadership audiences.

Benefits

Comp & perks

competitive pay
stock bonuses
health
retirement
vacation