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Agent Support Representative
Integrity Marketing Group LLCAgent Support Representative providing customer service primarily around commissions. Analyzing data trends and ensuring consistent payment to insurance agents at Ritter Insurance Marketing in Harrisburg, PA.
About the role
Key responsibilities & impact- Provide operational-based customer service regarding commissions and agent support
- Analyze commission data for trends, errors, and accuracy
- Act as the first point of contact for operational inquiries
- Communicate with carriers and handle agent issues
- Complete assigned reporting within set timeframe
Requirements
What you’ll need- Customer service experience
- Ability to analyze commission data
- Strong communication skills
- Familiarity with ACH and W-9 processes
Benefits
Comp & perks- Medical/Dental/Vision Insurance
- 401(k) Retirement Plan
- Paid Holidays
- PTO
- Community Service PTO
- FSA/HSA
- Life Insurance
- Short-Term and Long-Term Disability
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscommission analysisreporting
Soft Skills
customer servicecommunication