Commissions Analyst

Integrity Marketing Group LLC

Commissions Analyst for Ritter Insurance Marketing, responsible for handling the full commission process. Ensuring accurate payments and resolving commission issues for insurance agents.

Posted 6/3/2026full-timeHarrisburg • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Responsible for utilizing carrier applications and internal systems to administer the full commission process from receiving initial reports through the coordination with Accounting Manager for dispensing payments.
Ensures timely and accurate payments to insurance agents.
Resolves escalated commission issues in conjunction with the broker services commission team.
Downloads, receives, formats, imports, and verifies commission reports.
Uploads reports to the Ritter Agent Payment system.
Verifies accuracy of internal systems.
Coordinates payment processing with the Accounting Manager.
Provides formatted reports per accounting requirements.
Perform manual calculations for quarterly allowances.
Review agent’s debt and include in the debt collection process when necessary.
Work with the RAP developer to provide testing and feedback in system releases.
Provides customer service to agents via phone, email, and in person as necessary.
Creates Service Requests (SRs) as needed to track and handle agent issues.
Provides full circle customer service to verify agent issues are properly and thoroughly addressed.
Assumes responsibility for various cross-training assignments.
Assumes responsibility for miscellaneous duties as assigned by Supervisor.

Requirements

What you’ll need

Associates Degree or above.
Basic understanding of insurance and agent relationship.
Basic understanding of the commission process.
Intermediate to advanced experience in MS Excel
Experience in Accounting or Finance a plus.
One year of customer service experience and/or data entry experience.
Good attention to detail.
Good analytical skills.
Able to work at a fast-pace.
Good communication skills, especially over the phone.
Good customer service skills.
Positive attitude and ability to work well with others.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
401(k) Retirement Plan
Paid Holidays
PTO
Community Service PTO
FSA/HSA
Life Insurance
Short-Term and Long-Term Disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

MS Exceldata entrycommission processmanual calculationsreport formattingpayment processingaccountingfinancecustomer service

Soft Skills

attention to detailanalytical skillscommunication skillspositive attitudeability to work well with othersfast-paced workcustomer service skills

Certifications

Associates Degree