Systems Technician

Integris

Systems Technician role managing technical support for end-users, including PCs and applications. Engage in troubleshooting, documentation, and system deployments for clients.

Posted 7/3/2026full-timeRemote • New Jersey • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Manage service intake via email and the client portal.
Conduct basic troubleshooting for non-complex issues within single-user system environments.
Document troubleshooting activities accurately within the ticketing system.
Support Professional Services with client onsite deployment as needed.
Adhere to established client support documentation.

Requirements

What you’ll need

Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 Fundamental or equivalent on-the-job experience
High School Diploma/GED or equivalent qualification
Preferably, a minimum of 1 year of service-related experience
Basic infrastructure and troubleshooting skills
Valid driver's license required.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401K Retirement Plan
Minimum 4 Weeks of Paid Time Off (PTO)
Birthday PTO
Paid Holidays
Paid Time Off for Volunteering
Short-Term and Long-Term Disability Insurance
Life Insurance
Supplemental Insurance
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

TroubleshootingService ManagementDocumentationClient SupportBasic Infrastructure Skills

Certifications

A+ CertificationO365 Fundamentals Certification