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Tech Stack
Tools & technologiesAWSAzureCloudFirewallsSwitchingVMware
About the role
Key responsibilities & impact- Assist in or communicate project milestones with project management, client, and internal service teams.
- Support and execute tasks related to: Exchange and SharePoint migrations lead planning and execution, troubleshoot issues, and optimize configurations.
- Tenant-to-Tenant and Azure infrastructure migrations design migration strategies, implement secure configurations, and validate performance.
- Networking fundamentals configure VLANs, firewalls, and switches; diagnose and resolve advanced connectivity issues.
- Virtualization technologies manage VMware and Hyper-V environments, including resource optimization and failover planning.
- Domain controllers and file share migrations own Active Directory restructuring and file share migrations with minimal downtime.
- Onboarding processes serve as escalation point for account setup and ensure compliance with security standards.
- Maintain and develop skills matrix competencies as defined by manager.
- Maintain project client satisfaction in line with company goals.
- Consults and works closely with project managers, clients, and co-workers to ensure successful implementation of technology solutions.
- Ensure project tasks/deliverables are completed and client technical needs are met; sometimes utilizing specialist resources while maintaining project ownership.
- Collaborate with co-workers and serve as technical resource to resolve any problems/situations that may arise, serving as a mentor and highest escalation point to all technical Professional Services resources.
- Creates standards for systems requirements while also developing automation and process improvements.
- Document all aspects of technical work to provide appropriate information for client billing and ongoing support.
- Ensure project deliverables meet quality standards.
- Lead the development and documentation of project deployment standards.
- May require business travel locally or nationally up to 20% of time to facilitate project implementation.
Requirements
What you’ll need- Associates degree in business or computer-related field or equivalent education/experience.
- Must have, or complete, AZ-305, CCNP, AWS Solutions Architect Professional, VCP, Azure Solution Architect, M365 Enterprise Expert Admin, FCSS in Network Security or Network Security Essential for Cloud-Managed Fireboxes, or equivalent demonstrated experience.
- 4+ years working in Information Technology, experience with an MSP is preferred.
- 1-2 years of project implementation experience.
- 1-3 years of hands-on experience with Server Administration, Implementation and Migrations.
- Moderate to Extensive knowledge of mainstream virtualization technologies and 1-2 years of hands-on experience migrating between them.
- Moderate to Extensive knowledge of Server Operating systems and best practice configurations as well as 1-3 years hands experience of deep troubleshooting in those environments.
- Moderate knowledge of networking infrastructure best practices. ex. VLAN, Firewall, switching, layer 3 routing and managed networking appliances.
- Able to deploy, upgrade, and troubleshoot firewalls, manage switches, wireless controllers and WAPs.
- Moderate knowledge of and 1-2 years hands on experience with Enterprise Backup solutions Ex. SANs and on-premises and off premises backup solutions.
- ITIL concept familiarity.
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Exchange migrationsSharePoint migrationsAzure infrastructure migrationsVLAN configurationFirewall managementSwitch configurationVMware managementHyper-V managementActive Directory restructuringServer Administration
Soft Skills
project managementclient communicationproblem-solvingmentorshipcollaborationtechnical resourceprocess improvementdocumentationquality assurancecustomer satisfaction
Certifications
AZ-305CCNPAWS Solutions Architect ProfessionalVCPAzure Solution ArchitectM365 Enterprise Expert AdminFCSS in Network SecurityNetwork Security Essential for Cloud-Managed FireboxesITILAssociates degree in business or computer-related field