Senior Patient Accounting Specialist – Physician Billing

INTEGRIS Health

Senior patient accounting specialist managing physician billing and complex claims for Oklahoma's largest not-for-profit health system. Resolving denials, appeals, payer audits, and reimbursement issues in a hybrid Oklahoma City role.

Posted 8/17/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare billing, collections, and denials management, with a strong understanding of relevant regulations and compliance requirements. Proficient in processing complex transactions and managing payer relationships while effectively communicating with internal and external stakeholders.

Highest-signal resume keywords

Healthcare Billing ExperienceClaims Management SoftwareDenials ManagementKnowledge of ICD-10 and CPT-4Effective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Healthcare BillingClaims ProcessingDenials ManagementPayment ProcessingDRG KnowledgeICD-10 KnowledgeCPT-4 KnowledgeUB04/CMS-1500 BillingAuditing SkillsData Analysis

Soft Skills

Problem-SolvingCollaborationProfessional CommunicationAttention to DetailDecision-Making

Tools & Technologies

Microsoft OfficeBilling SoftwareClaims Management Software

Certifications & Qualifications

CRCRCRCSCHAA

Industry Keywords

Payer AuditsThird-Party Payer RelationshipsMedicare DenialsMedicaid DenialsNCQA GuidelinesFair Debt Collection PracticesState and Federal RegulationsAccreditation RequirementsHIPAA ComplianceFraud and Abuse

About the role

Key responsibilities & impact

Process complex transactions including global transplant cases, payer audits, payer withholds, and complex data from multiple sources
Review and resolve denied, underpaid, and overpaid claims and carry out the appeals process
Maintain third-party payer relationships by responding to inquiries, complaints, and correspondence regarding denials, appeals, payments, and audits
Import and process payment files, process claims, collect insurance, and/or perform physician charge entry
Execute auditing and denial appeals, including receiving, assessing, documenting, tracking, responding to, and resolving appeals with third-party and government payers
Monitor payer files for accuracy and update pertinent information
Research files, claims, best practices, and policy reforms
Conduct accurate and professional internal and external correspondence
Work with internal departments and external organizations to resolve complex accounts
Maintain trending data on payer issues, underpayments, banking errors, and payment trends; recommend improvements
Prepare, maintain, assist with, and submit reports
Make complex decisions independently within the position's scope
Collaborate on service, process, and quality improvement activities and provide management feedback
Maintain knowledge of state and federal regulations, accreditation and compliance requirements, INTEGRIS Health policies, fraud and abuse, confidentiality, and HIPAA
Identify improvement opportunities and contribute to testing system modifications with IT staff and department managers
Participate in professional development
Report to the department manager or supervisor as assigned

Requirements

What you’ll need

Four years of experience in healthcare billing, collections, payment processing, or denials management
Understanding of or experience in at least three areas of healthcare, such as billing and collections, denials, registration, and billing and collections
Previous experience with DRG, ICD-10, CPT-4, and UB04/CMS-1500 claim billing
Knowledge of legal documents, contract documents, collection agency procedures, and legal procedures
Experience with Microsoft Office and billing and claims management software
Experience with hospital billing and reimbursement, physician billing and reimbursement, Medicare and Medicaid denials and appeals, commercial payer denials and appeals, third-party contracts, NCQA guidelines, federal and state regulations, and Fair Debt Collection Practices
Must be able to communicate effectively in English, verbally and in writing
Healthcare certifications such as CRCR, CRCS, or CHAA preferred
Bachelor's degree preferred
Must follow standard precautions due to potential exposure to infections, communicable diseases, blood and body fluids, electrical equipment, and chemicals

Benefits

Comp & perks

Front-loaded PTO
Medical benefits through the extensive INTEGRIS Health network
Financial assistance for continued education
24/7 mental health support
Career and development opportunities