Patient Financial Advisor
INTEGRIS Health
full-time
Posted on:
Location Type: Hybrid
Location: Oklahoma City • Oklahoma • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Swift
About the role
- Serve as the primary contact for all patient billing inquiries.
- Act as a liaison between INTEGRIS and patients, providers, and payers for all post-care matters related to account resolution.
- Provide information regarding billing practices, policies, and patient billing statements.
- Assist patients in understanding billing statements to ensure swift resolution of outstanding balances.
Requirements
- Strong knowledge of healthcare billing, insurance, and compliance regulations in areas of hospital, physician, and specialty billing.
- Able to manage sensitive information with confidentiality.
- Excellent verbal and written communication and critical thinking skills.
- Willingness to maintain a continued knowledge base of insurance and patient healthcare billing and collections compliance and practices.
- 4 years of experience in healthcare insurance billing, denial management, insurance resolution/follow-up, cash posting, patient financial services, healthcare billing customer service, or any combination of thereof.
- 5 years of patient access experience may also be considered.
- 2 years of medical billing experience may be considered for candidates with bachelor’s degree in healthcare or related field, or 3 years of experience with the completion of certification in a healthcare program such as medical coding.
- Revenue Cycle or Patient Access certifications and Epic EMR experience preferred.
- Must obtain Revenue Cycle or Patient Access related certification within 1 year of hire (Certified Revenue Cycle Representative or Certified Healthcare Access Associate).
Benefits
- front loaded PTO
- 100% INTEGRIS Health paid short term disability
- increased retirement match
- paid family leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare billinginsurance compliance regulationsdenial managementinsurance resolutioncash postingpatient financial servicesmedical billingbilling practicesbilling statementscollections compliance
Soft skills
communication skillscritical thinkingconfidentiality management
Certifications
Certified Revenue Cycle RepresentativeCertified Healthcare Access AssociateRevenue Cycle certificationPatient Access certification