Senior Patient Accounting Specialist – Days

INTEGRIS Health

Patient Accounting Specialist processing healthcare billing and resolving complex claim transactions. Managing payer relationships and executing denial appeals in compliance with federal regulations.

Posted 6/9/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Hard Skills

healthcare billingcollectionspayment processingdenials managementDRGICD-10CPT-4UB04claims management softwarereport preparation

Soft Skills

communicationcollaborationproblem-solvingindependent decision-makingattention to detailresearchprocess improvementprofessionalismfeedback provisionorganizational skills

Tools & Technologies

Microsoft Officebilling softwareclaims management software

Certifications & Qualifications

CRCRCRCSCHAA

Industry Keywords

payer documentationthird-party payersMedicareMedicaidNCQA guidelinesFederal regulationsState regulationsFair Debt Collection Practicesaccreditation requirementsHIPAA

About the role

Key responsibilities & impact

Responsible for importing and processing of payment files, claim processing, collection of insurance, and/or physician charge entry
Executes the auditing, denial appeals process, which includes receiving, assessing, documenting, tracking, responding to, and/or resolving appeals with third-party and government payers in a timely manner.
Monitors payer files for accuracy, ensures payer documentation is completed and assist in updating files with pertinent information as necessary.
Conducts relevant research to assist with resolving files or claims and to stay informed on best practices and policy reforms.
Conducts internal and external correspondence accurately, clearly, concisely, and professionally while following organizational regulations.
Works with internal departments and external organizations to resolve complex accounts.
Maintains data for trending purposes on payer issues, underpayments, banking errors, payment trends and collaborates with team members to make recommendations for improvements and resolving issues.
Prepares, maintains, assist with, and submits reports as required.
Regularly makes complex decisions within the scope of the position, and is comfortable working independently.
Collaborates with team members to continually improve services, and engages in process and quality improvement activities. Provides feedback to management on revenue opportunities and payer standards.
Maintains thorough knowledge and can communicate effectively state and federal regulations, accreditation/compliance requirements, and INTEGRIS Health policies, including those regarding fraud and abuse, confidentiality, and HIPAA.
Pinpoints improvement opportunities and contributes to the testing of system modifications; works closely with IT staff and department managers to ensure proper implementation.
Participates in professional development to enhance job knowledge and performance.
Conducts relevant research to assist with completing the appeals process and to stay informed on best practices and policy reforms.

Requirements

What you’ll need

Four years experience in healthcare billing, collections, payment processing, or denials management (denials management experience preferred)
Understands or has worked in 3+ areas of healthcare such as billing and collections and denials or registration and billing and collections preferred
Healthcare certification (CRCR, CRCS, CHAA) preferred
Bachelors Degree preferred
Previous experience in DRG, ICD-10, CPT-4 and UB04/CMS-1500 claim billing
Knowledge of legal documents, contract documents, and collection agency procedures and legal procedures
Previous experience in Microsoft Office and experience with billing and claims management software
Previous experience with hospital billing and reimbursement, physician billing and reimbursement, Medicare and Medicaid denials and appeals, commercial payer denials and appeals, third-party contracts, NCQA guidelines for denials and appeals, Federal and State regulations relating to denials and appeal and Fair Debt Collection Practices
Must be able to communicate effectively in English (verbal/written)

Benefits

Comp & perks

front-loaded PTO
medical benefits through the extensive INTEGRIS Health network
financial assistance for continued education
24/7 mental health support
more.