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INTEGRIS Health

Senior Patient Accounting Specialist – Days

INTEGRIS Health

Patient Accounting Specialist processing healthcare billing and resolving complex claim transactions. Managing payer relationships and executing denial appeals in compliance with federal regulations.

Posted 6/9/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Responsible for importing and processing of payment files, claim processing, collection of insurance, and/or physician charge entry
  • Executes the auditing, denial appeals process, which includes receiving, assessing, documenting, tracking, responding to, and/or resolving appeals with third-party and government payers in a timely manner.
  • Monitors payer files for accuracy, ensures payer documentation is completed and assist in updating files with pertinent information as necessary.
  • Conducts relevant research to assist with resolving files or claims and to stay informed on best practices and policy reforms.
  • Conducts internal and external correspondence accurately, clearly, concisely, and professionally while following organizational regulations.
  • Works with internal departments and external organizations to resolve complex accounts.
  • Maintains data for trending purposes on payer issues, underpayments, banking errors, payment trends and collaborates with team members to make recommendations for improvements and resolving issues.
  • Prepares, maintains, assist with, and submits reports as required.
  • Regularly makes complex decisions within the scope of the position, and is comfortable working independently.
  • Collaborates with team members to continually improve services, and engages in process and quality improvement activities. Provides feedback to management on revenue opportunities and payer standards.
  • Maintains thorough knowledge and can communicate effectively state and federal regulations, accreditation/compliance requirements, and INTEGRIS Health policies, including those regarding fraud and abuse, confidentiality, and HIPAA.
  • Pinpoints improvement opportunities and contributes to the testing of system modifications; works closely with IT staff and department managers to ensure proper implementation.
  • Participates in professional development to enhance job knowledge and performance.
  • Conducts relevant research to assist with completing the appeals process and to stay informed on best practices and policy reforms.

Requirements

What you’ll need
  • Four years experience in healthcare billing, collections, payment processing, or denials management (denials management experience preferred)
  • Understands or has worked in 3+ areas of healthcare such as billing and collections and denials or registration and billing and collections preferred
  • Healthcare certification (CRCR, CRCS, CHAA) preferred
  • Bachelors Degree preferred
  • Previous experience in DRG, ICD-10, CPT-4 and UB04/CMS-1500 claim billing
  • Knowledge of legal documents, contract documents, and collection agency procedures and legal procedures
  • Previous experience in Microsoft Office and experience with billing and claims management software
  • Previous experience with hospital billing and reimbursement, physician billing and reimbursement, Medicare and Medicaid denials and appeals, commercial payer denials and appeals, third-party contracts, NCQA guidelines for denials and appeals, Federal and State regulations relating to denials and appeal and Fair Debt Collection Practices
  • Must be able to communicate effectively in English (verbal/written)

Benefits

Comp & perks
  • front-loaded PTO
  • medical benefits through the extensive INTEGRIS Health network
  • financial assistance for continued education
  • 24/7 mental health support
  • more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
healthcare billingcollectionspayment processingdenials managementDRGICD-10CPT-4UB04claims management softwarereport preparation
Soft Skills
communicationcollaborationproblem-solvingindependent decision-makingattention to detailresearchprocess improvementprofessionalismfeedback provisionorganizational skills
Certifications
CRCRCRCSCHAA