Patient Accounting Specialist – Financial Assistance

INTEGRIS Health

Patient Accounting Specialist managing claims and reimbursements for INTEGRIS Health in Oklahoma City. Facilitating claim submissions, follow-up, and documentation accuracy while enhancing patient care experience.

Posted 5/2/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

* Reviews, evaluates and works with HIM and other applicable departments to resolve questions related to medical codes, modifiers, and/or other elements present or missing on the claim.
* Assists with receipt of correspondence related to EOBs, payer notices and payer audits/record reviews.
* Analyzes payment rates and claim processing by third party payers and governmental agencies for accuracy during the claim monitoring process and ensures timely follow-up to recover any underpayment.
* Provides feedback to management on revenue opportunities and payer standards.
* Responsible for importing, processing and reconciling of payment files, claim processing, collection of insurance or patient balances, physician charge entry
* Maintain and manipulate multiple files or work lists as assigned.
* Communicates directly with Payers to follow-up on outstanding claims to resolve payment variances and achieve timely reimbursement.
* Provides payers with specific reasons for suspected underpayments and analyzes reasons given by payers for non-payment
* Updates and maintains accurate information on each account with action plan for next steps to resolve
* Effectively handles all communications, including telephone and email from payers and departments within the health system.
* Participates and recommends areas where performance improvement to processes around third party and government collections are warranted. * Understands and maintains compliance with HIPAA guidelines when handling patient information.
* Maintains thorough knowledge of federal and state regulations as, well as specific payer requirements, explanations of benefits and contract language, in order to identify and report billing compliance issues and payer discrepancies.
* Assists hospital and/or physician patients who come to the patient accounting office during business hours.

Requirements

What you’ll need

* 3 years of insurance, billing, collections, denial or related business environment
* Previous exposure or work experience in 2+ areas of healthcare such as billing and collections or registration and billing preferred
* 2 years college preferred
* Healthcare Certification (CRCR, CRCS, CHAA) preferred
* Previous experience using Microsoft Office programs
* Previous experience with Medicare, Medicaid, and third-party reimbursement rules and regulations, and interpretation of third-party payor EOBs preferred
* Previous experience with ICD-10 and CPT 4 coding and UB04 and/or CMS 1500 claim billing, coding and reimbursement issues and health care program reimbursement and methodologies preferred
* Must be able to communicate effectively in English (verbal/written)

Benefits

Comp & perks

increased compensation plans
recently enhanced benefits package for all eligible caregivers
front-loaded PTO
100% INTEGRIS Health paid short-term disability
increased retirement match
paid family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical codingICD-10 codingCPT 4 codingUB04 billingCMS 1500 billingclaim processingpayment reconciliationinsurance collectionsdenial managementEOB analysis

Soft Skills

communicationanalytical skillsproblem-solvingattention to detailorganizational skillsinterpersonal skillsfeedback provisionperformance improvementtimely follow-upcustomer service

Certifications

CRCRCRCSCHAA