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IntegrateUp

Senior E-commerce Ops Manager

IntegrateUp

Sr. E-commerce Operations Manager at Organics Ocean managing DTC ecosystem and leading e-commerce operations with a focus on Shopify.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $125,000 - $165,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations).
  • Establish and maintain a structured e-commerce governance framework, including Stage → Approve → Test → Deploy processes for all website releases.
  • Lead, coach, and develop a team of approximately five employees and contractors across UX, Copywriting, Development, and Ecommerce Operations.
  • Own end-to-end operational execution of ecommerce launches, ensuring cross-functional readiness, successful deployment, and post-launch validation.
  • Define, monitor, and report on key e-commerce operational metrics, including deployment velocity, launch quality, approval-to-live cycle time, site health, and operational efficiency.
  • Audit existing eCommerce workflows, identify inefficiencies, and implement improvements.
  • Leverage advanced AI platforms (such as Claude, ChatGPT, or equivalent enterprise-tier tools) to streamline operational workflows.

Requirements

What you’ll need
  • 6 + years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands.
  • 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams.
  • Proven recent expertise managing Shopify, Shopify Plus and Amazon stores.
  • Project management experience.
  • Familiarity with key eCommerce tools and systems, including Klaviyo (email and customer communication), Loop or Recharge (subscriptions), After-Sell (upsells), and Looker / Triple Whale (reporting).
  • Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows, improve documentation, and accelerate decision-making in an eCommerce/DTC environment.
  • Strong organizational and project management skills.
  • Detail-oriented with the ability to balance multiple priorities under tight timelines.
  • Excellent communicator, comfortable collaborating across departments and managing remote teams.
  • Data-driven mindset with comfort in interpreting metrics and identifying operational bottlenecks.
  • Limited travel may be required.
  • Willingness to work US time zones, regardless of geographic location.

Benefits

Comp & perks
  • Healthcare, dental, and vision are available.
  • 10 annual paid U.S. observed holidays.
  • 401K with a best-in-class company match.
  • Exclusive employee product discounts.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
E-Commerce Governance FrameworkOperational Metrics MonitoringWorkflow Auditing and ImprovementCatalog ManagementProduct Logic Management
Soft Skills
Excellent CommunicationOrganizational SkillsDetail-OrientedCollaboration Across DepartmentsAbility to Balance Multiple Priorities