Chief Operating Officer
IntegrateUp
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $140,000 per year
Job Level
Lead
About the role
- Own daily operations across eCommerce, digital courses, telehealth, and clinic functions.
- Lead product launch execution across creative, technical, inventory, billing, and customer care.
- Align cross-functional teams (marketing, fulfillment, customer care, product) on launches and campaigns.
- Hire, coach, and manage department heads and direct reports.
- Scale and support remote teams with clear accountability and collaboration.
- Foster a culture of innovation, transparency, and continuous improvement.
- Partner with the CEO to define and execute the company's strategy.
- Translate vision into operational plans with measurable KPIs.
- Lead budgeting, forecasting, payroll optimization, and cost control.
- Conduct P&L reviews and CAC/LTV analysis.
- Implement and optimize core tools, integrations, and QA processes.
Requirements
- 7+ years in senior operations leadership, ideally within DTC, ecommerce, subscription, or wellness industries.
- Proven success managing large remote teams (15–50+ headcount).
- Strong background in supply chain, digital platforms, and customer lifecycle optimization.
- Demonstrated success scaling businesses through systems design, automation, and process improvement.
- Hands-on experience with Shopify Plus and subscription platforms (e.g., Loop, Recharge).
- Track record of running product launches and optimizing subscription flows with measurable results.
- Strong financial acumen: P&L management, forecasting, cost control, and departmental budgeting.
- Skilled in project management and process design (ClickUp preferred).
- Experience integrating and governing tools such as Simplero, GoHighLevel, Klaviyo, QuickBooks, and BI dashboards.
Benefits
- Healthcare stipend available.
- Vacation - 2 weeks per year (after 90‑day probation).
- Federal holidays observed; company shutdown around July 4 and Christmas (on‑call expectations).
- Perks - free access to courses, employee pricing on supplements and clinic treatments, and select clinical service access.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations leadershipsupply chain managementcustomer lifecycle optimizationsystems designautomationprocess improvementP&L managementforecastingcost controldepartmental budgeting
Soft skills
leadershipcoachingcollaborationinnovationtransparencycontinuous improvementaccountabilityproject managementcommunicationstrategic planning