IntegrateUp

Technical Operations Specialist

IntegrateUp

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $47,000 - $55,000 per year

Job Level

JuniorMid-Level

Tech Stack

Go

About the role

  • Optimize client onboarding systems and client follow-up processes to deliver assets, contracts, and invoices to copywriters
  • Oversee all client projects and refine systems so copywriters can complete projects and hit milestones on time
  • Create, manage, and update SOPs regularly for training and review
  • Onboard new hires/contractors into company processes
  • Design, implement, and manage technology-driven systems to streamline processes and enhance tracking efficiency
  • Create dashboards around accountability scorecards, project milestones, and KPIs
  • Identify and eliminate obstacles to successful, on-time project completion
  • Ensure writers have access to resources and proven copy blueprints
  • Attend weekly stand-ups and provide daily check-ins to keep projects on track
  • Provide progress updates to CEO as needed
  • Audit, clean up, and systemize internal processes to increase efficiency and professionalism
  • Keep clients updated on project progress and follow up on marketing material performance

Requirements

  • 2 years+ Operations experience or similar VA experience within the digital marketing industry
  • 2 years+ automations, integrations, and optimizations of systems
  • 2 years+ project management experience
  • 2 years+ of building/implementing systems
  • Significant experience with GoHighLevel (CRM)
  • Digital marketing or similar agency experience (preferred)
  • Leadership experience (strongly preferred)
  • Copywriting experience (preferred)
  • Wants to implement systems that have a direct impact on business growth
  • Loves operating with a sense of urgency
  • Organized and efficient
  • Self-starter who takes initiative
  • Detail-oriented and double-checks everything
  • Excellent follow-through
  • Brings long-term system-based solutions, not just temporary fixes
  • Able to notice inefficiencies, blind spots, and process problems and solve them autonomously
  • Comfortable being direct and assertive with deadline enforcement
  • Willing to take responsibility and hates excuses
  • Able to make decisions
  • Assertive but professional, promoting a fast-paced environment
  • Loves getting things done
  • Available to work in U.S. time zones
  • Access to a computer
  • Reliable internet connection
  • Reliable and distraction-free work environment
  • Financial industry knowledge is helpful
  • Notion experience a plus (Asana or Monday acceptable)