Salary
💰 $57,000 - $72,000 per year
About the role
- Manage CRM workflows (Go High Level): funnels, tagging, automations, campaigns, and follow-ups
Build and maintain online programs and course access
Create and manage SOPs for recurring tasks
Track team deliverables and progress via Asana
Oversee recurring meetings: agendas, notes, follow-ups
QA public-facing assets (emails, funnels, forms) before launch
Maintain organized file structures across Google Drive, Dropbox, and other platforms
Ensure all tech systems are integrated and functioning
Manage complex calendars across time zones
Schedule appointments, interviews, and speaking engagements
Prepare daily agendas, briefing docs, and follow-up lists
Monitor inboxes, draft replies, and maintain communication flow
Coordinate travel and handle expense tracking
Support live events and calls (Zoom setup, chat monitoring, recordings)
Handle personal errands and appointments related to the CEO’s schedule
Draft and format newsletters and marketing emails
Upload and QA website/blog/social media content
Manage social media calendars and engagement
Support promotional campaigns, launches, and partnerships
Manage affiliate/JV partner onboarding and tracking
Respond to customer inquiries across email, chat, and DM
Onboard new clients with clarity and precision
Troubleshoot tech and access issues
Monitor client calls and satisfaction surveys
Maintain accurate client records
Escalate high-priority issues with suggested resolutions
Requirements
- Minimum 3 years of experience in a Technical Virtual Assistant, or comparable support role
At least 2 years of experience in marketing or related strategic functions
At least 2 years of building funnels, launching campaigns, and optimizing landing pages
Exceptional attention to detail, accuracy, and follow-through in all tasks
High proficiency with digital tools, platforms, and remote collaboration technologies
A proactive, self-directed approach with a strong sense of ownership and initiative
Professional, personable communication style with proven success in client-facing interactions
Strong decision-making capabilities and confidence in navigating ambiguity
Proven ability to build systems and workflows that optimize remote operations
Availability for occasional evening and weekend work to support dynamic team needs
Available to work 8 am - 5 pm EST, except on Tuesdays (available from 7:30 - 9:30 pm EST for live online events and monthly Saturdays 11- 2 pm EST and then 7:30-9:30 pm EST). Willing and available to work evenings and weekends regularly.
Access to a computer
Reliable internet connection
Reliable and distraction-free work environment
Travel: role may travel <10% if desired
This position is NOT for someone who: expresses views conflicting with inclusive workplace values, prefers to delay decisions, tends to be reactive, or relies heavily on informal language.