Integrated Wound Care

Human Resources

• Maintain employee files and records in electronic form
• Assist in development and implementation of human resource policies
• Employee Relations
• Enhance job satisfaction by handling inquiries and resolving issues promptly
• **HR Operations & Compliance**
• Assist in the development, implementation, and ongoing maintenance of HR policies and procedures
• Ensure compliance with applicable federal, state, and local employment and labor laws across all states of operation
• Serve as the organizational resource for HR policy interpretation and application
• Support the COO in managing employee relations, and operational HR priorities
• Administer and track employee benefits, including enrollment, changes, and staff communications
• Manage and resolve employee inquiries and concerns promptly, fostering a positive work environment
• **Licensing, Credentialing & Document Management**
• Maintain accurate, up-to-date copies of all provider and staff licenses across all states of operation
• Track license and certification expiration dates and coordinate timely renewals
• Ensure multi-state credentialing requirements are met and documentation is organized and accessible
• Maintain all employee and contractor files in electronic form, ensuring completeness and accuracy
• Track required trainings, certifications, continuing education, and shadowing completions across the provider network
• Coordinate and maintain documentation related to onboarding, including signed agreements, policy acknowledgments, and training attestations
• **Employee Relations & Engagement**
• Serve as a trusted point of contact for employee and provider HR inquiries
• Proactively identify and resolve employee relations issues with professionalism and discretion
• Enhance job satisfaction and retention by promoting open communication and addressing concerns in a timely manner
• Support performance management processes and documentation as needed
• Assist in the development of employee engagement initiatives in alignment with IWC’s organizational values
• Conduct exit interviews
• **Mentorship of HR Recruitment Director**
• Provide ongoing mentorship and guidance to the HR Recruitment Director on core HR principles, policies, and procedures
• Support the HR Recruitment Director in understanding and applying employment law in day-to-day recruitment and onboarding activities
• Review and advise on HR-related documentation produced by the HR Recruitment Director to ensure compliance and consistency
• Serve as an escalation point for HR questions and situations that arise within the recruitment function
• Assist the HR Recruitment Director on an as-needed basis to ensure continuity and alignment with IWC’s HR standards

Human Resources Consultant